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Meet the SAPinsider Experts

Gain insights and connect with the world’s leading SAPinsider Experts, in the largest and fastest-growing SAP membership group.

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Experts

  • Marc Auro
    Expert since 2023

    Throughout his career, he has successfully led and executed more than 25 SAP rollouts across all five continents. Additionally, he has spearheaded full life-cycle SAP projects, including Finance, Cash Management, Electronic Invoicing and Controlling implementations.

  • Varun Bhatt

    Varun is a seasoned Technology Executive with 23 years of business and SAP technology transformation leadership across consulting advisory, enterprise, and solution architecture disciplines. Varun is a highly versatile professional with strategic and operational skills in technology and commercial disciplines and has proven success in architecting solutions to support global business transformation initiatives across the…

  • Craig L. Brown, Sr.
    Expert since 2022

    As the Principal of one of a few US based certified SAP ALM Hub Partner and Tricentis TOSCA Certified Implementation Partner, Craig Brown leads the Transformation Architect team at Xceleon. A proven leader and an invaluable resource in Information Technology, government, public, and private entities utilize his management skills and keen ability to identify technology-based value opportunities. His 33-year career started in the United States Army as a highly decorated enlisted soldier who globally managed troops to deliver classified mission-critical communications during both peace and wartime efforts. After his honorable service was complete, he joined the private sector, where he held positions that utilized his vast knowledge in technology, management, and process design & application development. His management skills make him a natural leader when guiding resources from multiple business units, as he incorporates processes across various platforms. As a volunteer, Craig has served with SAP's ASUG Solution Manager Special Interest Group (SIG) as the Solution Manager Community Facilitator, focusing on the SAP Solution Manager influence counsel for nine years. In addition to educating the SAP Community about SAP Solution Manager's latest and greatest features and benefits, he also teaches certified application lifecycle management tools tightly integrated with SAP Solution Manager to facilitate value-driven projects and solutions. Craig is also the ASUG IT Operations Alliance Community's Task Force Lead and an SAP Insider Expert focused on application lifecycle management. SAP chose Craig to speak at the 40TH annual SAP Max Attention Summit in Waldorf, Germany, where he outlined the benefits of deploying a fully integrated ITSM system through Solution Manager and the value it enabled for his employer. Craig Brown is a visionary leader in the IT industry and a proven asset to any organization he serves, leveraging his vast knowledge and expertise to drive success.

  • Jay Foster
    Expert since 2023

    A supply chain, manufacturing and technology veteran of over 40 years, Jay brings a wealth of practical experience and logical insight to solving today’s business challenges. With executive experience in sales and operations Jay brings a pragmatic, cut to the chase approach to applying technology to achieve business benefits.

  • Heiko Hecht
    Expert since 2021

    Heiko started working with SAP software in 1994. Heiko serves as a subject matter expert for Financial Accounting, System Upgrades/Transformations, Compliance, Process Discovery/Mining, ESG and Solution Documentation with SAP Solution Manager. Heiko is responsible for the collaboration with SAP and the roll out of SAP TRAC (Total ROI Analysis Campaign) and SAP STAR (System Transformation…

  • Brenton O’Callaghan

    Brenton is an IT executive that specializes in customer experience transformation in the software industry powered by data and automation. Today, he is the Chief Customer Officer for Avantra, the industry-leading SAP landscape management, and automation solution where his team is focused on solving real-world IT operations problems for the Avantra global customer base. At…

  • Heidi Zhao

    Heidi Zhao is Global Solution Owner for SAP Billing and Revenue Innovation Management (BRIM) based out of Atlanta GA, United States. She is responsible for market requirements roll-in and solution go-to-market. Working closely with the development team, she is also globally responsible for management of all SAP BRIM solution aspects including solution strategy and roadmap.…