SAP Solution Manager


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What Is SAP Solution Manager?

SAP Solution Manager is an application lifecycle management (ALM) platform used to implement, maintain, and integrate SAP systems and troubleshoot problems. SAP Solution Manager provides integrated content, tools, methodologies, and access to SAP systems. It combines process modeling in SAP Signavio Process Manager, automated application testing in Tricentis Test Automation for SAP, and learning management in SAP Enable Now to support business transformation.

System administrators use SAP Solution Manager to make changes to an IT environment, monitor solutions in real time, integrate new on-premise and cloud solutions, test updates to solutions, document business processes, and control access rights.

What Is SAP Solution Manager?

SAP Solution Manager is an application lifecycle management (ALM) platform used to implement, maintain, and integrate SAP systems and troubleshoot problems. SAP Solution Manager provides integrated content, tools, methodologies, and access to SAP systems. It combines process modeling in SAP Signavio Process Manager, automated application testing in Tricentis Test Automation for SAP, and learning management in SAP Enable Now to support business transformation.

System administrators use SAP Solution Manager to make changes to an IT environment, monitor solutions in real time, integrate new on-premise and cloud solutions, test updates to solutions, document business processes, and control access rights.

SAP Solution Manager features include:

  • Change Request Management — application management process of documenting and controlling the approval process for changes that need to be made to a system.
  • Application Operations — tools for monitoring applications for efficiency and technical issues, including system monitoring, user experience monitoring, integration monitoring, SAP HANA and business intelligence monitoring, job monitoring, self-monitoring, root-cause analysis, and system recommendations.
  • Solution Integration — ability to integrate disparate systems, such as SAP S/4HANA, SAP Ariba, SAP Integrated Business Planning, and SAP SuccessFactors.
  • Solution Testing — manual and automated testing of both SAP and non-SAP solutions.
  • Business Process Documentation — detailed documentation of business processes for teams to use when onboarding new employees or learning to use a solution themselves.
  • Access Control — ability to control who accesses what within SAP Solution Manager and when.

Additional Resources for SAPinsiders

SAP Solution Manager 7.2: Solution Documentation 101. Solution documentation has been revamped in SAP Solution Manager 7.2 and is the starting point/prerequisite to use key functionalities like business process monitoring, test management, and impact analysis. This presentation reviews the changes, dives into the new business process library, and explains how to document, model, and release business processes and updates in SAP Solution Manager 7.2.

Secure Your SAP Landscape with SAP Solution Manager 7.2. Bundled with standard and enterprise SAP support agreements, SAP Solution Manager 7.2 includes five integrated applications to safeguard SAP systems against cyberthreats: service level reporting, dashboard builder, system recommendations, interface and connection monitoring, and monitoring and alerting infrastructure. This article reviews these security tools and explains how to take advantage of them to secure your enterprise.

The SAP Solution Manager Role Matrix Made Easy. This article explains how to build a robust position-mapping role matrix by identifying SAP Solution Manager roles that address your organization’s requirements and support the future use of SAP Solution Manager functionalities.

24 results

  1. Securing SAP Systems from Cyber Attack with SAP Solution Manager

    Protecting SAP systems against advanced cyber threats using standard tools available to all SAP support customers is vital. This includes System Recommendations for patch management, Configuration Validation for vulnerability management, System Monitoring for threat detection, and Guided Procedures for incident response. Some important questions are: - How can I manage cyber threats with tools that…
  2. Application Lifecycle Management Strategy and Roadmap

    Join us for a session that introduces the Application Lifecycle Management (ALM) portfolio, including SAP Solution Manager, SAP Cloud ALM, SAP Focused Run and more. Explore the roadmaps and key advice to match the right ALM solution for your organization. Attend this session to : -Learn about the Application Lifecycle Management portfolio offerings of SAP…
  3. Application Lifecycle Management: Meet-the-Expert

    Is your Application Lifecycle Management (ALM) strategy on track and ready for today’s cloud and hybrid solutions and tomorrow’s SAP – the intelligent suite of integrated applications? Join us in this session to meet with SAP Product Management for Application Lifecycle Management. Explore the benefits and advantages of SAP’s end-to-end ALM offerings: SAP Solution Manager,…
  4. What’s New with SAP Solution Manager 7.2 SPS12, Focused Build and Focused Insights SP07

    Join us in the session that celebrates the launch of the latest new features and key capabilities for SAP Solution 7.2 SPS12, Focused Build SP07, and Focused Insights SP07. Attend this session to: Hear from our experts on highlights in this support-pack-stack release. Know the key highlights of SPS12 for SAP Solution Manager 7.2 Get…
  5. SAP Solution Manager 7.2: Solution Documentation 101

    Attend this session if you use or planning to use solution documentation to document, maintain, and enhance your business processes. Solution documentation has been revamped in SAP Solution Manager 7.2 and is still the starting point/prerequisite to use key functionalities like Business Process Monitoring, Test Management and Impact Analysis for example. We will to review…
  6. Build Powerful Dashboards with Focused Insight for SAP Solution Manager

    Learn how to deliver valuable information about your IT landscape in a clear and concise way with Focused Insight. Gain an understanding of the available dashboard models and how to leverage them. Understand your IT landscape better with Key Performance Indicators (KPI) and trends using metrics collected from SAP Solution Manager. Attend this session to:…
  7. Simplifying the Intelligent Enterprise with SAP Solution Extensions

    Reading time: 3 mins

    Over the years, more than 5,000 customers with tens of millions of users have confidently chosen to implement SAP Solution Extensions, which are products sold by SAP that are developed by third-party independent software vendors. SAP Solution Extensions enhance the customer experience because they simplify procurement, reduce risk, and help manage cost by offering broad…
  8. Goodyear Keeps the Wheels Rolling with SAP Solution Manager

    Reading time: 10 mins

    For the past 120 years, The Goodyear Tire & Rubber Company has been at the forefront of a continuously changing mobility industry. It has achieved this by leading with innovation in its products and services for customers, as well as in its internal systems and processes. Following this commitment, the company recently updated its system…
  9. Discover the Ease of Using SAP Solution Manager’s Scout IMG Configuration Comparison Functionality

    Reading time: 17 mins

    See how to use Customizing Scout, which is part of SAP Solution Manager’s Customizing Synchronization suite. This functionality enables you to compare functional IMG configuration between two systems. These systems must be connected in Solution Manager and should be configured with the necessary authorizations. It is useful especially when manual activity is involved in a…
  10. Become a Best Run Business with SAP Solution Extensions

    Reading time: 1 min

    Learn how SAP Solutions Extensions complement your existing on-premise, hybrid, or cloud-based SAP software. SAP offers more than 90 solutions that your organization can use to resolve specific line-of-business or industry issues. This content is available to (General or Premium) members. Sign in or Join for free! Sign In Become a Member
  11. SAP Solution Manager 7.2: New Features, Adoption, and How to Maximize Value Essentials

    Reading time: 21 mins

    Q&A with Dolphin Experts on Crafting a Successful Information Management Strategy This content is available to (General or Premium) members. Sign in or Join for free! Sign In Become a Member
  12. Get More Insight into an SAP Customizing Request and See How to Release It for Transport

    Reading time: 12 mins

    Learn some useful tips on how to better organize your customizing requests and how to release a customizing request for transportation from a development server to a quality assurance or production server. Key Concept SAP provides a customizing request so that changes in standard SAP software customization or settings can be recorded and moved to…...…
  13. Know Every Aspect of the ATC Transport Block Scenario and Exemption Workflow: Part 3

    Reading time: 15 mins

    Sergei Peleshuk provides an overview of SAP BW/4HANA and key considerations to think about when making the decision to migrate. This content is available to Premium Members. Sign In Learn more about Premium Access
  14. New End-to-End Project Deployment Process in Solution Manager 7.1 and 7.2

    Reading time: 34 mins

    Learn about developments done with multiple large corporations for the IT Requirement-to-Deploy process in SAP Solution Manager 7.1 and 7.2. Follow the management of the IT Service Management (ITSM) and Application Lifecycle Management (ALM) spaces from requirement management, to design, build, test, and deployment in an integrated fashion. Key Concept The Requirement-to-Deploy focus solution is…...…
  15. Key Prerequisites for the Solution Documentation Assistant

    Reading time: 8 mins

    System connections, authorizations, and a detailed description of the Solution Landscape are key to taking advantage of the Solution Documentation Assistant (SDA). Learn how to confirm that the solution landscape is properly described in the Landscape Management Database (LMDB), that communications between Solution Manager and managed systems are properly set up, and that the key…...…
  16. Creating Solution Documentation Assistant Check Step Rules Using an SAP Solution Manager Project

    Reading time: 10 mins

    Learn how to use a Solution Manager implementation project to create transaction analysis rules for your analysis projects. This process saves time compared with creating individual rules in the rules database. Key Concept An analysis project contains the rules that guide the Solution Documentation Assistant (SDA) while analyzing a managed system in the solution landscape…....…
  17. Creating Solution Documentation Assistant Check Step Rules Using a Solution Manager Project

    Reading time: 8 mins

    Learn how to use a Solution Manager implementation project to create transaction analysis rules for your analysis projects. This process saves time compared with creating individual rules in the rules database. This content is available to (General or Premium) members. Sign in or Join for free! Sign In Become a Member
  18. Using SAP Solution Manager 7.2 Enhancements: What You Need to Know About the Latest Release

    Reading time: 25 mins

    Released in 2016, SAP Solution Manager 7.2 introduced a new process management architecture providing one simplified process landscape for the business and IT, along with enhanced functionality such as a new SAPUI5-based user experience, cloud & hybrid solution support, transparent requirements to deploy project management, and SAP Solution Manager 7.2 can run on SAP HANA…....…
  19. Exploring SAP Solution Manager Solution Documentation Assistant

    Reading time: 17 mins

    Solution Manager has a Solution Documentation Assistant (SDA) that helps create and maintain solution documentation containing both technical and process information. The information is based on how the solution is actually being used by the enterprise. Explore this functionality to discover some of its more advanced capabilities. Key Concept The Solution Documentation Assistant (SDA) is…...…
  20. Case Study: How a Government Organization Improved Its ChaRM Release Strategy and Release Management Process

    Reading time: 22 mins

    Streamline the release management process by using a little-known, out-of-the-box Change Request Management (ChaRM) functionality that requires very little customizing. The main benefits are a clear auditing trace and ease of release planning. Key Concept Retrofit is the process of synchronizing changes across development systems. The goal is to maintain an up-to date implementation landscape…...…
  21. How a Government Organization Improved Its ChaRM Release Strategy and Release Management Process

    Reading time: 24 mins

    Streamline the release management process by using a little-known, out-of-the-box Change Request Management (ChaRM) functionality that requires very little customizing. The main benefits are a clear auditing trace and ease of release planning. This content is available to (General or Premium) members. Sign in or Join for free! Sign In Become a Member
  22. Leverage SAP Solution Manager 7.2 for an Optimized SAP S/4HANA Migration

    Reading time: 3 mins

    Migrating to SAP S/4HANA can bring a host of business benefits, but if an IT environment is already struggling with inefficiencies or high costs, making the migration can become a complex and expensive process. Before organizations move to SAP S/4HANA, their existing environment needs to be primed for it. Fortunately, there are tools that can…
  23. Facilitate Digital Transformation with SAP Solution Extensions

    Reading time: 1 min

    Whether embarking on a digital transformation or just trying to solve a business problem, more and more SAP customers are leveraging SAP Solution Extensions to get the job done. Discover three reasons why SAP Solution Extensions are gaining steam and learn how you can take advantage of them in your own environment. This content is…
  24. Automate Your Business Blueprint Generation for SAP Solution Manager 7.1

    Reading time: 18 mins

    Many companies struggle with the documentation of the business processes they use in their productive SAP systems. Several applications from SAP and its partners are available to solve this challenge, but require a significant effort. A new ABAP program provided by SAP Solution Manager requires a very low effort to build an SAP module-oriented Business…...…