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Business Process Optimization Leveraging Process Intelligence
Role of Process Optimization in Process Transformation
Process transformation is becoming an essential component of digital transformation initiatives. As organizations embark on their digital transformation journey, they realize that process transformation will play a key role. This is also reflected in the importance placed on process transformation in the RISE with SAP offering from SAP. Process transformation can be defined in a simple way as making changes to your process such that your process becomes more efficient and effective. One of the key levers to attain that goal is business process optimization (BPO), which enables organizations to understand the optimal way to execute their processes and identify improvement or re-engineering opportunities.
Business Process Optimization Leveraging Process Intelligence
Role of Process Optimization in Process Transformation
Process transformation is becoming an essential component of digital transformation initiatives. As organizations embark on their digital transformation journey, they realize that process transformation will play a key role. This is also reflected in the importance placed on process transformation in the RISE with SAP offering from SAP. Process transformation can be defined in a simple way as making changes to your process such that your process becomes more efficient and effective. One of the key levers to attain that goal is business process optimization (BPO), which enables organizations to understand the optimal way to execute their processes and identify improvement or re-engineering opportunities.
Role of Process Intelligence in Process Optimization
The starting point of understanding the opportunities to optimize processes is analyzing the data from the current state. This is where process intelligence comes into the picture. Process intelligence, derived through process mining, helps capture current state data and insights. This data can then be leveraged to understand the bottlenecks in the current state and optimal flows and opportunities to re-engineer segments of the process or the entire end-to-end process. SAPinsider Process Automation SOM research report covers this aspect in detail.
Key Considerations for SAPinsiders
Map and understand process interdependencies. While the focus is on reducing errors and increasing process efficiency, it is critical to understand process interdependencies. A comprehensive business process mapping on key processes needs to occur simultaneously to understand their interdependencies. Build swim-lane-style process maps that clearly illustrate how each process interacts with the other. Leverage best-in-class process mapping and design methodologies like SIPOC diagrams.
Understand the root cause of errors and inefficiencies. It is important to understand what the drivers are for inefficiencies and errors in a process. Methodologies like Lean Six Sigma and Six Sigma can be useful to perform the analysis. Some of the most widely used and effective root cause analysis methods are Failure Mode and Effects Analysis (FMEA), Scatter Plot diagram, Fishbone diagrams, and Pareto charts. These need to be developed in conjunction with process maps.
Formulate a process visibility strategy. Process visibility remains a key aspect of any process transformation. However, it is important to realistically pre-define what is the desired level of process visibility and evaluate the feasibility of attaining that level of visibility.
Embrace intelligent automation. Technology today allows us to take process automation beyond merely automating manual, non-value-adding tasks. Artificial intelligence- and machine learning-enabled automation allows you to further stretch the boundaries of process enhancement and move towards building a true intelligent enterprise of the future.
14 results
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BPO and Partner Managed Cloud
Reading time: 4 mins
Innovations in human capital management (HCM) suites have finally brought attention to the strategic value of HR in business. With the popularity of business process outsourcing (BPO) and partner managed cloud on the rise, many HR professionals are leveraging hosted cloud services and turning over administrative tasks to third parties so that their employees can focus on the future of…
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Leverage the Momentum of the Cloud
Reading time: 6 mins
If you’re an IT service provider or reseller, it’s likely that the cloud has been — or soon will be — a disruptive force in your business. The cloud is changing how companies consume IT services and software and, as a result, what they expect from their service providers. Fortunately, SAP offers its partners support…
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Automatically Move Business Partners, Customers, and Vendors from SAP CRM to SAP ECC
Reading time: 71 mins
Create business partners, customers, and vendors in SAP ERP Central Component starting from SAP CRM. Then ensure that the data stays updated in both systems. The process involves the use of middleware and Customer/Vendor Integration functions. The combination of the two functions provides the total end-to-end solution. Key Concept In SAP ERP Central Component (SAP...…
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Keep Master Data Consistent with Configuration When You Make Annual Design Changes to Your Benefit Plan
Reading time: 32 mins
Around this time each year, benefits directors begin dropping some current benefits and adding new ones. SAP Consultant Clay Molinari explains how to use standard R/3 function modules to deal with this annual dilemma. In a smaller organization, these changes can be done manually, but they must be automated for a larger company. He’ll show...…
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10 Tips to Follow During Your CUP Deployment
Reading time: 13 mins
Using compliant user provisioning in SAP BusinessObjects Access Control, you can check in real time if the authorization for a new user or a change made to an existing user’s status is in conflict in any way. Setting up CUP is not simple if your company has not clearly defined and deployed a structured workflow...…
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To Outsource or Not to Outsource: The Role Payroll Can Play in Cloud HCM Adoption
Reading time: 7 mins
SAPinsider recently spoke with Mike Ellis, President, Rizing HCM APAC, to discuss the state of SAP SuccessFactors market today, global trends he is hearing from clients, and options for SAP customers in the area of outsourcing payroll specifically. Ellis, who has nearly 30 years of experience in HR transformations, cloud implementations, and payroll outsourcing, was…
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Get Your System Clean with Compliant User Provisioning
Reading time: 20 mins
Audit-proof your daily user management with SAP GRC Access Control’s Compliant User Provisioning capability. Learn about its main features and see an example of how to set it up for requesting, approving, and providing access to your business target systems. Key Concept Auto-provisioning refers to the automatic creation or change of user IDs and their...…
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A Methodology for Managing Custom Developments in a Compliance Landscape
Reading time: 14 mins
New custom developments are present in most SAP implementations. Sometimes they are small modifications or enhancements and sometimes they are more significant. It’s important to ensure that the custom developments are compliant with your security requisites and policy. It is essential to understand from a security and compliance point of view the roles and responsibilities...…
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Get the Most From SAP ERP HCM 6.0 Enhancement
Reading time: 26 mins
Find out about the current content of enhancement packages 1 through 4, including real examples that show how the new functionality solves previous issues and meets demands. Learn about enhancement package 5, the next one in line for delivery. Key Concept An enhancement package is the channel to deliver functionalities on top of the SAP...…
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Manage Employee HR Inquiries and Transactions Globally through Employee Interaction Center
Reading time: 17 mins
SAP ERP Human Capital Management (SAP ERP HCM) can help organizations streamline and standardize HR processes and services through a centralized delivery channel or shared services organization. Find out how shared service centers are deployed within SAP’s own HR organization. Key Concept Interaction Center functionality available with the SAP Enterprise Resource Planning (SAP ERP) and...…
Featured Insiders
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Chanda Verma
SAP Director, Perigee Solutions Inc.
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Javaid Awan
SAP
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