SAP Commerce Cloud


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SAP Commerce Cloud: An Overview and Key Considerations

What is SAP Commerce Cloud?

SAP Commerce Cloud is one of the solution categories within the SAP Customer Experience portfolio comprised of offerings that unify a seamless purchase process experience across channels, whether it’s business-to-business, business-to-consumer, or business-to-business-to-consumer. The solution can support the future business needs of the enterprise on a single platform by managing multiple sales and communications channels.

Key capabilities include:

  • Scaling
  • Cloud-based build tools
  • Database-as-a-service
  • Automated deployments

Key Considerations for SAPinsiders

SAP Commerce Cloud: An Overview and Key Considerations

What is SAP Commerce Cloud?

SAP Commerce Cloud is one of the solution categories within the SAP Customer Experience portfolio comprised of offerings that unify a seamless purchase process experience across channels, whether it’s business-to-business, business-to-consumer, or business-to-business-to-consumer. The solution can support the future business needs of the enterprise on a single platform by managing multiple sales and communications channels.

Key capabilities include:

  • Scaling
  • Cloud-based build tools
  • Database-as-a-service
  • Automated deployments

Key Considerations for SAPinsiders

  • Gain agility and lower TCO with your SAP Commerce Cloud deployment. Not only does the solution provide a lower total cost of ownership (TCO), but companies achieve a level of agility that allows them to scale depending on the customer environment (e.g., sales and promotions), according to Niladri Gupta, Senior Manager at Deloitte Consulting LLP, and Conner Helton, Senior Product Manager at SAP. Watch a webinar with Gupta and Helton to learn how to accelerate deployment of advanced cloud-enabled digital commerce capabilities, while also leveraging a cloud-based platform that enables users to respond more flexibly and effectively to changing business needs.
  • Ensure ongoing functionality and security features to respond to customer needs. In today’s omnichannel environment, businesses are faced with a host of consumer expectations, from a seamless digital shopping experience to next-day or same-day shipping. An on-premise solution poses challenges with ongoing service and functionality as the market evolves. Bahaa Badran, Global Vice President, Cloud MOVE, SAP Customer Experience Services, SAP, writes that this is where SAP Commerce Cloud provides the greatest benefit. “Cloud deployments allow valuable flexibility for ongoing maintenance, development, and servicing: most work on the platform can be done remotely and very effectively.” Read the full article to learn best practices to migrate from on-premise to SAP Commerce Cloud without jeopardizing your revenue stream.
  • Drive value to suppliers with greater business insights and end-to-end visibility. The COVID-19 pandemic created a surge in e-commerce adoption. For example, Breakthru Beverage invested in SAP Commerce Cloud and other solutions to better understand what customers are doing to help the company drive value to suppliers in return. With volatile demand patterns, having an end-to-end SAP Commerce Cloud solution enables Breakthru Beverage to adapt and quickly respond to changing customer preferences and behaviors. Read the full article to learn how the company accelerated its e-commerce integration.

7 results

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    Breakthru Beverage Uses E-commerce to Expand Distribution

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    For Breakthru Beverage Group, a leading North American distributor of the world’s top luxury and premium wine, spirits, and beer brands, the company’s core mission is to be the best and most assessable distributor in the industry to work with. The company operates 36 facilities (including more than 15 distribution centers) throughout all of Canada…
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    Stay Relevant in a Volatile Business Environment with SAP Commerce Cloud

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    This article explains how SAP Commerce Cloud helps organizations stay relevant in a changing business landscape by moving their on-premise digital commerce platforms to the cloud.
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    With omnichannel options on the rise and a sophisticated ecommerce clientele demanding a seamless web-based purchasing experience, companies are under pressure to deliver a robust ecommerce platform that supports new and existing selling channels. This article takes an in-depth look at how companies can drive innovation by integrating their back-end systems with an ecommerce platform…