SAP Order Management


Supply Chain Management: SAP Order Management

High volume, high velocity, high expectation. These are the three key consequences of the rise of e-commerce and customer expectation today. The smoother and faster the flow, the more orders the company can process, and the quicker the business is able to grow.

Order Management Simply Defined

Order management refers to the process of receiving, tracking, and fulfilling customer orders. The order management process begins when an order is placed and ends when the customer gets the package. Some challenges for companies today include human errors, process backlogs, visibility, transportation errors, and poor communication.

An order management system can automate and streamline the ordering processes, with some companies choosing SAP Order Management for a solution. The entire process generally consists of accepting an order, picking, packing, and shipping the items. The SAP Hybris Order Management module helps organizations streamline the order processes across all the channels. Different search options are available under each category, where users can search for all the orders. Some options are delivery, pickup, or list of all orders available.

Supply Chain Management: SAP Order Management

High volume, high velocity, high expectation. These are the three key consequences of the rise of e-commerce and customer expectation today. The smoother and faster the flow, the more orders the company can process, and the quicker the business is able to grow.

Order Management Simply Defined

Order management refers to the process of receiving, tracking, and fulfilling customer orders. The order management process begins when an order is placed and ends when the customer gets the package. Some challenges for companies today include human errors, process backlogs, visibility, transportation errors, and poor communication.

An order management system can automate and streamline the ordering processes, with some companies choosing SAP Order Management for a solution. The entire process generally consists of accepting an order, picking, packing, and shipping the items. The SAP Hybris Order Management module helps organizations streamline the order processes across all the channels. Different search options are available under each category, where users can search for all the orders. Some options are delivery, pickup, or list of all orders available.

5 Simple Ways to Improve Order Management are:

  1. Employee engagement
  2. Sync the customer order system to the inventory
  3. Make it simple and useful to the customer
  4. Automate, automate, automate
  5. Consolidate order channels.

Take control of your process operations and put your customer relationships first. Order management relies upon almost every department in a company. From a customer service team to the warehouse staff, the accounting department through to delivery partners. When mastered effectively, order management ensures a business’s workflow runs smoothly. This is achieved by establishing efficient processes to keep it moving forward, maintaining customer satisfaction, and protecting a company’s reputation.

Benefits of SAP Order Management:

  • Increased revenue
  • Increased customer satisfaction
  • Reduce inventory carrying costs
  • Achieve greater employee productivity.

Vendor partners offering software solutions or operational intelligence solutions are: SAP, Gib, or OpsVeda.

Key Considerations for SAPinsiders are:

  • Order Management Automation: Ensuring a Successful Implementation in any Environment. Watch the webinar to introduce automation to your order management processes and transform the effects on your cashflow.
  • 6 Ways SAP Users Can Make a Successful Business Case for AI Driven Order Management Automation. View the webinar for insights in getting upper management and stakeholders on board with AI-driven order management. Learn the benefits it can bring to organizations.
  • Real-Time Inventory and Order Visibility: Key for Successful Supply Chain Management. Probodh Chiplunkar at Ithena Technologies shares an article on how today’s technological landscape affects business organizations. Transparency can increase customer retention and reach, helping companies achieve successful and profitable omnichannel ordering capabilities.

5 results

  1. Operational Intelligence for Order Fulfillment in a Post-COVID World

    Order Fulfillment is a critical aspect of operations in most companies. Hiccups in your supply chain can impact this significantly. Keeping your supply chain resilient in the face of global uncertainties and unexpected disruptions requires a fresh approach. Continuous intelligence about your supply chain that enables optimized decision making and automation of outcomes is key.…
  2. Make-to-Order Manufacturing Planning Strategy with Planned Cost

    Reading time: 14 mins

    Organizations often experience challenges in a make-to-order (MTO) environment when managing “planned customer changes” mapping to standard product structure. This article will teach you how to separate “planned” vs. “un-planned” changes integrating planning, shop floor execution, inventory management and finance/controlling with accurate value on the books. It will explain inventory valuation with a step by…
  3. Fulfilling Orders with Confidence

    Reading time: 5 mins

    E-commerce has changed how sales orders are processed. Instead of sending large orders to a handful of retailers, manufacturers are increasingly shipping small deliveries directly to customers. To serve these customers successfully, businesses must fulfill orders quickly, flexibly, and — most important — on time. Learn how the advanced available-to-promise (ATP) functionality included with SAP…
  4. Is Your Supply Chain Running at Maximum Potential?

    Reading time: 3 mins

    The rise of globalization and digitization has made supply chain processes increasingly complex. As a result, business leaders are seeking ways to create more streamlined, strategic supply chains. A prime area for optimization in the supply chain is the order management process — traditional order management practices are often inefficient. Learn how to reduce errors,…
  5. Accelerated Order Processing with EDQA in Global ATP

    Reading time: 26 mins

    Learn when and how to use Event-Driven Quantity Assignment (EDQA) in SAP Advanced Planning and Optimization (SAP APO) Global Available-to-Promise (Global ATP). Key Concept Available-to-Promise (ATP) is an order management business process that attempts to commit and fulfill customer orders on required dates and quantities considering business rules and availability of finished products, components, and…...…