SAP Marketing Automation


SAP Marketing Automation Increases ROI of Marketing Budgets

Marketing automation is a modern technology that automates routine marketing processes, assists with customer data and campaign management, and helps run omni channel campaigns across multiple channels. Today’s marketing automation tools assist in data-driven decision making and execution of marketing programs, thus delivering higher return-on-investment from marketing investments.

SAP Marketing Automation Increases ROI of Marketing Budgets

Marketing automation is a modern technology that automates routine marketing processes, assists with customer data and campaign management, and helps run omni channel campaigns across multiple channels. Today’s marketing automation tools assist in data-driven decision making and execution of marketing programs, thus delivering higher return-on-investment from marketing investments.

Typically, marketing automation automates tasks such as:

  • Customer data management and maintenance
  • Audience targeting and segmentation
  • Generating, nurturing, and scoring leads
  • Ensuring GDPR and other compliance requirements
  • Applying analytics to optimize content and marketing strategies
  • A/B testing of content and messages to improve conversion rates
  • Increased audience retention

SAP Marketing Automation

SAP provides marketing automation capabilities as part of CRM solutions that are easy-to-use, web-based, and available on a subscription basis. Marketers can analyze, plan, execute, and measure all marketing activities. Some of the features include:

  • Marketing resource management
  • Segment and list management
  • Campaign management
  • Trade promotion management
  • Lead management
  • Marketing analytics

mySAP CRM also supports several industry-specific processes with functionality designed to meet the individual needs of diverse industry groups.

SAP Marketing Cloud

SAP Marketing Cloud enables marketers to understand the real-time intent of individual customers to dynamically deliver contextually relevant experiences across channels, devices, and throughout the entire customer journey.

Some key features are built in to enable personalized customer experiences and lead generation, such as:

  • Integrated customer engagement
  • Prebuilt industry-specific analytics and use cases
  • Channel-agnostic, customer-centric personalization engine
  • Embedded marketer-friendly AI and predictive analytics
  • Real-time cross-channel marketing automation
  • Integrated customer intelligence and loyalty

960 results

  1. SAP Business Processes

    Democratizing AI-Powered Automation with UiPath

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    In this fast-paced modern world, companies frequently rush to incorporate cutting-edge technologies into their workflows, battling the challenges of labor-intensive tasks, interfacing with older software, and overseeing manual operations. However, it's essential to understand that Generative AI represents only one component of a broader digital transformation. When combined with enterprise automation, businesses can truly harness…
  2. Techniques to Optimize Marketing Lead Management and Key Account Management Processes within SAP CRM

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    In sales, key account managers often struggle when trying to manage their key accounts and end up adapting standard sales functionality of SAP CRM to efficiently support their very individual needs for navigation, authorization, and reporting of their key account hierarchy. By understanding those challenges and following a comprehensive step-by-step approach, you can implement a…...…
  3. The Intersection Between Simplicity and Business Value

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    Many questions exist around the concept of automation when it comes to supporting an SAP S/4HANA migration project. How do you implement automation to support processes that are shared across multiple teams or departments without creating complexity? And how do you take full advantage of the benefits of automation — including what teams should do…
  4. Enhance Your CRM-to-BW Reporting with Marketing Attributes

    Reading time: 10 mins

    Learn how to capture SAP Customer Relationship Management marketing attribute data in SAP NetWeaver BW and use it in reporting, with a focus on a complication that, if left unchecked, can result in incomplete data. Sample code is included. Key Concept Marketing attributes are used in SAP Customer Relationship Management (CRM) to store data that…...…
  5. 3 Ways to Adjust the Marketing Planner Interface to Meet Your Needs

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    Find out advanced methods to configure the screen layout and field properties on marketing plans and campaign documents by changing settings in Marketing Planner. In addition to the basic personal settings, you can also use modifiable and influencing fields as well as the CRM_MKTPL Business Add-In. Key Concept In the Marketing Planner configuration options, you…...…
  6. Devin Gharibian-Saki - automation - image

    New Automation Needed for Modern IT Environments

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    Today’s IT landscapes are becoming more diverse as IT leaders adopt new applications to better support their business requirements, and as the infrastructure itself becomes a hybrid blend of cloud and on-premise infrastructure. These changes impact the types of processes that run, where they run, and how they interface with the SAP ecosystem. This growing…
  7. How to Apply Campaign Automation to Third-Party Marketing Service Providers

    Reading time: 11 mins

    Discover how to facilitate a simple automated campaign for campaign enrollment. In this example, a sample third-party marketing company handles email delivery and response handling. Key Concept Companies can use the SAP CRM campaign automation tool to take advantage of automated marketing campaigns while still having the flexibility to outsource key components of the process…....…
  8. Exploring Accounts Payable Automation from A to Z

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    How Redwood Software Advances Automation

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    Many workers in SAP organizations are being tasked with more work, but have the same number of resources to accomplish that work. While automation is an exciting emerging technology, organizations must ensure that they have a cohesive strategy and realistic expectations for their automation efforts to be successful. SAPinsider spoke with Devin Gharibian-Saki, Senior Vice…
  10. Best Practices for Integrating Warehouse Automation and SAP WM

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    SAP Warehouse Management’s (SAP WM’s) continued growth, coupled with advances in warehouse automation, has led more companies to try to improve efficiencies by integrating SAP WM with warehouse automation. Find out some best practices for the integration process. Key Concept To improve efficiencies in the warehouse, companies often turn to automation. Warehouse automation comes in…...…