SAP Process Orchestration


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What is Process Orchestration?

Businesses run on a plethora of business processes. In today’s rapidly digitizing world, it means that they may need to be supported by a multitude of systems. To build best-of-breed processes, organizations need to understand their current state better and make sure that it’s well orchestrated. While point systems may be capturing data, this data is fragmented and does not provide a holistic view of the end-to-end data flow. Process orchestration ensures that these disparate data sources work in sync with each other, when required, with data sharing and a combined intelligence and analytics platform. This provides organizations with the required insights to reduce friction, identify efficiency opportunities, and build best-in-class processes within a combined portfolio.

What is Process Orchestration?

Businesses run on a plethora of business processes. In today’s rapidly digitizing world, it means that they may need to be supported by a multitude of systems. To build best-of-breed processes, organizations need to understand their current state better and make sure that it’s well orchestrated. While point systems may be capturing data, this data is fragmented and does not provide a holistic view of the end-to-end data flow. Process orchestration ensures that these disparate data sources work in sync with each other, when required, with data sharing and a combined intelligence and analytics platform. This provides organizations with the required insights to reduce friction, identify efficiency opportunities, and build best-in-class processes within a combined portfolio.

Examples of Process Orchestration Tools Available in SAP ecosystem

There are several process orchestration tools available in the SAP ecosystem. SAP’s acquisition of Signaviolast year illustrates the growing importance of process intelligence. Due to the rising importance, there are now several vendors in this space, including key ones like SAP, Celonis, Kofax, UiPath, IBM, and Worksoft. Some of these vendors offer a comprehensive solution that encompasses a wide range of business processes whereas others are focused on a subset of processes.

Key Considerations for SAPinsiders

  • Develop a process orchestration strategy. This is a step you need to finalize even before you start evaluating tools you need. The first sub-step is to understand which processes are interconnected and hence need to be in sync and orchestrated. The second sub-step is to define how this orchestrated capability will interface with other applications like your business intelligence tools or control towers. You then also need to understand the role analytics will play in your process intelligence strategy.
  • Understand the strengths of orchestration tools available. While they all fall into the same category, these tools have different unique selling propositions. It is imperative for you to understand these strengths as that will aid you to understand which tools will fit your needs. A good approach is to evaluate use cases like this to understand if the tool has been leveraged extensively in your domain.
  • Leverage tools beyond vanilla process intelligence. Leverage tools for initiatives beyond day-to-day process intelligence. SAP S/4HANA migration is a great example, considering that organizations see this as a challenging initiative. As detailed in this white paper, a process mining and intelligence platform can help you capture your current processes to facilitate and accelerate the migration.

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