SAP IT Automation


What Is IT Automation?

IT automation is the use of software to create repeatable instructions and processes to replace or reduce human interaction with IT systems. Modern IT environments need to be able to scale faster than ever, and IT automation is vital to making that happen.

IT automation is a powerful tool that can provide significant cost savings and allow IT staff to focus on strategic rather than administrative work. A range of data center and cloud operations can be automated, resulting in faster operations. A fully automated environment can reduce the time-to-delivery for production-ready resources from weeks to less than a day.

What Is IT Automation?

IT automation is the use of software to create repeatable instructions and processes to replace or reduce human interaction with IT systems. Modern IT environments need to be able to scale faster than ever, and IT automation is vital to making that happen.

IT automation is a powerful tool that can provide significant cost savings and allow IT staff to focus on strategic rather than administrative work. A range of data center and cloud operations can be automated, resulting in faster operations. A fully automated environment can reduce the time-to-delivery for production-ready resources from weeks to less than a day.

What Is SAP IT Automation?

SAP IT automation refers to automating manual, repetitive IT processes within the SAP ecosystem of products. SAP has several IT automation products and services, including:

SAP Process Automation — an artificial intelligence (AI)-powered, no-code solution for workflow management. The process automation solution offers prebuilt capabilities, templates, and content designed specifically to work with SAP solutions. It relies on integration and automation content from SAP Business Technology Platform (SAP BTP) and offers native integration with SAP application stack solutions.

SAP Intelligent Robotic Process Automation — a solution that automates repetitive manual processes by creating, scheduling, managing, and monitoring intelligent bots. It can redirect resources to high-value activities and processes. Using the solution, SAP customers can create attended bots, which are suitable for actively managing the bots or if the process requires intermittent decision-making, or unattended, which automatically execute a complete process using triggers without human intervention.

SAP Automation Pilot — a service that provides operations experts with predefined content and no-code ability to automate their manual operations to work on top of SAP BTP. The service enables developers to automate repetitive DevOps tasks without coding.

Additional Resources for SAPinsiders

New Automation Needed for Modern IT Environments. This article examines the increasing diversity of the IT landscape and the need to use automation to unite diverse systems. “Automation is the glue that keeps this landscape operating effectively. It doesn’t matter what your landscape looks like; it needs to be glued together,” says Devin Gharibian-Saki, Chief Solutions Officer at Redwood Software.

Vendors that can help SAP customers with IT automation include: Blackline, Conexiom, Panaya, Red Hat, Rev-Trac,  Serrala, smartShift, Stonebranch, Tech Mahindra, Trintech, Worksoft, and Xsuite.

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  1. From SAPinsider Las Vegas 2025: How Hilcorp Transformed AP Automation and Became Best in Class

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    Hilcorp Energy successfully transformed its accounts payable operations through a strategic shift to AI-powered automation, drastically reducing invoice processing times and enhancing efficiency, despite initial challenges with traditional OCR technology.

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    Esprit Achieves Seamless SAP Automation Transformation with Redwood’s SaaS Platform

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    Esprit has migrated its SAP automation from Redwood’s BPA to RunMyJobs, achieving cost savings and operational efficiency while enhancing retail distribution and supply chain logistics across 40 countries.

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    Process automation technologies have increasingly evolved into strategic solutions during the last few years. And recently we have seen an increased focus on supply chain process automation. While the focus in the initial years of process automation adoption was primarily on achieving cost reduction, process visibility and employee productivity have increasingly become important objectives now…

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    Organizations need a tailored automation framework that aligns with their industry and SAP solutions, focusing on clean integration, minimizing operational effort, engaging both tech and business users, utilizing scalable platforms, and partnering with a strategic automation provider to drive efficiency and adapt to evolving business needs.

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    Tungsten Automation is leveraging AI across its solutions—particularly in finance and accounting—to streamline business processes with advanced features like AI agents, enhancing efficiency and adaptability beyond traditional automation.

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    The Warehouse Manager’s Playbook presents a strategic roadmap for assessing, selecting, deploying, and optimizing automation in warehouses, emphasizing the importance of readiness evaluation, careful solution choice, change management, real-time KPI tracking, and scalable future planning to enhance operational efficiency and ROI.

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    Understanding Your SAP System Architecture Before Migrating to the Cloud

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    Before migrating your existing SAP systems to the cloud—an initiative that many businesses are undertaking to remain relevant and redefine their IT landscape—it’s important that SAP customers understand their system architecture. Knowing where the connection points are between different pieces of architecture, where you’re putting them from an infrastructure perspective, and what sort of information…

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    Serrala Secures Majority Investment from Hg

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    By Ogo Nwanyanwu, Research Director, SAPinsider   Global B2B financial automation software company, Serrala recently announced a majority investment from global software and services company, Hg. Terms of the deal were not disclosed, as the transaction between the two, private German-based companies has yet to close. Serrala CEO Sven Lindemann and private equity backer, Waterland, will remain as large minority shareholders in the…

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    Managing Your Automation Processes with Automation Fabric

    Reading time: 1 mins

    For SAP users, navigating the landscape of SAP systems poses a multitude of challenges. From the complexity of managing diverse modules to the burden of manual and repetitive tasks, SAP users often find themselves with operational inefficiencies that impede productivity and innovation. The siloed nature of SAP environments further exacerbates these challenges, hindering the seamless…