Optimized Billing with Process Intelligence

The digital economy is changing the way companies do business, including how they manage billing, which is a critical point of contact between an organization and its customers. A smooth invoicing process paves the way to prompt payment and a satisfied customer. If something goes wrong, however, organizations risk a costly cycle of phone calls, emails, complaints, and potentially lost revenue due to customer dissatisfaction. Learn how to minimize this risk by using SAP Operational Process Intelligence — an SAP HANA-based solution that delivers real-time insight into processes across your landscape — to monitor and optimize your end-to-end SAP Hybris Billing process.