Discover Joule: Driving Sales and Service Excellence with AI-Powered Customer Experiences Using Joule
November 20, 2025 at 11:00 AM ET
Learn how to transform routine customer interactions into competitive advantages using a proven three-level AI framework. See live demonstrations of capabilities available today, real customer success stories, and get a clear roadmap for where to start without overhauling everything at once.
Organizations are losing millions of dollars annually on low-value administrative tasks in their lead-to-cash process – with customers and internal teams spending their time on routine inquiries, manual document processing, and information gathering instead of strategic relationship building and problem-solving that drives revenue growth.
Implement a three-level AI framework that matches specific AI capabilities to specific customer moments: Level 1 self-service for instant answers, Level 2 intelligent automation for document processing, and Level 3 AI-assisted expert handling for complex problems. Start where you have the biggest pain point, capture immediate value, then expand as teams become comfortable – rather than trying to transform everything at once.
Explore related questions
Register now to learn from SAP experts:
- Where to start when AI opportunities seem endless
- How to implement AI without disrupting our current processes
- The real ROI and how to prove value to executives
- Which AI capabilities will actually work with our existing SAP environment
- How to scale AI adoption across different teams and use cases?
Attendees will be able to identify their biggest lead-to-cash pain point for immediate AI implementation, schedule an AI discovery workshop with their account executive if interested, and begin deploying specific AI capabilities and agents that are available today.
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