Tile Shop Customer Story
Nick Masserella of Ultra Finishing (now Roxor Group) tells the story of how SAP and OMS+ have helped his company to gain efficiencies, achieve higher sales, and ehance customer experience. ROI numbers that have been reported as a result of implementing OMS+ include: 40% increase with order input speed and accuracy 50% reduction on In house systems support costs 25% increase of customer satisfaction metrics after implementing OMS+ 15% increase in sales attributed to the ease of use of OMS+
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