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SAP Order Management
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Supply Chain Management: SAP Order Management
High volume, high velocity, high expectation. These are the three key consequences of the rise of e-commerce and customer expectation today. The smoother and faster the flow, the more orders the company can process, and the quicker the business is able to grow.
Order Management Simply Defined
Order management refers to the process of receiving, tracking, and fulfilling customer orders. The order management process begins when an order is placed and ends when the customer gets the package. Some challenges for companies today include human errors, process backlogs, visibility, transportation errors, and poor communication.
An order management system can automate and streamline the ordering processes, with some companies choosing SAP Order Management for a solution. The entire process generally consists of accepting an order, picking, packing, and shipping the items. The SAP Hybris Order Management module helps organizations streamline the order processes across all the channels. Different search options are available under each category, where users can search for all the orders. Some options are delivery, pickup, or list of all orders available.
Supply Chain Management: SAP Order Management
High volume, high velocity, high expectation. These are the three key consequences of the rise of e-commerce and customer expectation today. The smoother and faster the flow, the more orders the company can process, and the quicker the business is able to grow.
Order Management Simply Defined
Order management refers to the process of receiving, tracking, and fulfilling customer orders. The order management process begins when an order is placed and ends when the customer gets the package. Some challenges for companies today include human errors, process backlogs, visibility, transportation errors, and poor communication.
An order management system can automate and streamline the ordering processes, with some companies choosing SAP Order Management for a solution. The entire process generally consists of accepting an order, picking, packing, and shipping the items. The SAP Hybris Order Management module helps organizations streamline the order processes across all the channels. Different search options are available under each category, where users can search for all the orders. Some options are delivery, pickup, or list of all orders available.
5 Simple Ways to Improve Order Management are:
- Employee engagement
- Sync the customer order system to the inventory
- Make it simple and useful to the customer
- Automate, automate, automate
- Consolidate order channels.
Take control of your process operations and put your customer relationships first. Order management relies upon almost every department in a company. From a customer service team to the warehouse staff, the accounting department through to delivery partners. When mastered effectively, order management ensures a business’s workflow runs smoothly. This is achieved by establishing efficient processes to keep it moving forward, maintaining customer satisfaction, and protecting a company’s reputation.
Benefits of SAP Order Management:
- Increased revenue
- Increased customer satisfaction
- Reduce inventory carrying costs
- Achieve greater employee productivity.
Vendor partners offering software solutions or operational intelligence solutions are: SAP, Gib, or OpsVeda.
Key Considerations for SAPinsiders are:
- Order Management Automation: Ensuring a Successful Implementation in any Environment. Watch the webinar to introduce automation to your order management processes and transform the effects on your cashflow.
- Real-Time Inventory and Order Visibility: Key for Successful Supply Chain Management. Probodh Chiplunkar at Ithena Technologies shares an article on how today’s technological landscape affects business organizations. Transparency can increase customer retention and reach, helping companies achieve successful and profitable omnichannel ordering capabilities.
19 results
Case Study with Campbell Soup CompanyJul 21, 2025 — The Campbell Soup Company enhanced its SAP systems' reliability and scalability through a cloud transformation on Azure following the acquisition of Snyder’s-Lance, resulting in improved data management, reduced downtime, and increased operational flexibility.
5 minute read
Simplifying Sales and Order Processes with DataXstreamJan 9, 2025 — DataXstream's OMS+ platform, now in its fourth release, offers companies an advanced order management solution that automates and streamlines sales operations while seamlessly integrating with SAP systems, enhancing efficiency and customer satisfaction in a rapidly evolving business landscape.
2 minute read
Order Acknowledgement AutomationJul 29, 2024 — Substantially improve insight into your supply flow so you can keep your customers informed and happy with order acknowledgement. React to supply issues faster and rest assured that critical goods will be received on time, with the right quantity, and at the expected price. Increase ability to manage cash flows.
1 minute read
Sales Order AutomationJul 29, 2024 — Alleviate the order processing queue and errors to deliver more perfect orders on time and in full. Liberate service staff and sales reps to focus on valid and valued activities that contribute to customer experience. Alleviate errors to reduce costs and the impact on customer loyalty and revenue. Meet customers where they are with no change in process for them.
1 minute read
Customers Want a Better Experience. Enter: Unified CommerceJul 25, 2024 — This research paper by Dean Mueller at Distribution Strategy Group is a result of multiple conversations with distributors, DataXstream’s OMS+ customers, and analysts to understand market trends, where the market is heading and how to future-proof sales processes. What is Omnichannel? What is Unified Commerce and how do these elements effect distributors, their customers, and sales revenue.
1 minute read
Tile Shop Customer StoryJul 25, 2024 — Nick Masserella of Ultra Finishing (now Roxor Group) tells the story of how SAP and OMS+ have helped his company to gain efficiencies, achieve higher sales, and ehance customer experience. ROI numbers that have been reported as a result of implementing OMS+ include: 40% increase with order input speed and accuracy 50% reduction on In house systems support costs 25% increase of customer satisfaction metrics after implementing OMS+ 15% increase in sales attributed to the ease of use of OMS+
1 minute read
DataXstream OMS+ Use Cases & Application: Counter SalesJul 25, 2024 — Up until recently, The Tile Shop was still tracking its’ customers in binders and doing manual follow ups for their counter sales. Eventually the specialty retailer of man-made and stone tiles found it hard to determine the number of customers it was losing compared to gaining. With customers in 143 stores across 31 states, it was difficult to keep track of follow ups, leading potential customers to be forgotten.
2 minute read
OMS+ Material Creation on the fly and External Catalog IntegrationJul 25, 2024 — External catalogs may be leveraged to sell customers non-stock items or stock items that may not currently be available in your inventory. See how DataXstream OMS+ can help you leverage your existing SAP data to better run your sales processes.
2 minute read
