SAP Application Maintenance

What Is Application Maintenance?

Application maintenance involves updating, modifying, and re-assessing software applications to correct faults or improve performance. It focuses on bug fixing, implementing new features, modifying software files, improving performance, correcting faults, and boosting application quality. The main goal is to ensure a bug-free application for users.

What Is SAP Application Maintenance?

SAP application maintenance practices help keep SAP systems running as they should. When maintenance processes are ineffective, critical business applications can become unavailable and disrupt business operations.

What Is Application Maintenance?

What Is SAP Application Maintenance?

SAP Solution Manager is a centralized application maintenance and lifecycle management solution used to implement, support, operate, and monitor SAP enterprise applications. SAP Solution Manager provides integrated content, tools, methodologies, and access to SAP systems.

SAP Application Maintenance Services (AMS) are provided by various vendors to SAP customers that need to outsource some or all of their SAP enterprise application maintenance. AMS range from on-demand SAP support through full application outsourcing and managed cloud, including application enhancements and optimization.

SAP explains that SAP application maintenance can be used to define the sequence of the calls sent by the SAP system to the specified partner application in order to handle a particular function. The storage system supplier typically performs this activity.

For SAP NetWeaver Development Infrastructure, SAP recommends users develop an application maintenance strategy for multiple releases of an application. After the quality assurance team has run acceptance tests, users should set up a maintenance track for the first release of the application. This means that users can start developing the next release in the development track.

Further Resources for SAPinsiders

Managing the Challenges of Payroll Application Maintenance. In this article, SAP consultant Satish Badgi explains how to plan for and execute an application maintenance strategy for local and global SAP payroll landscapes.

Maintenance Automation in SAP System Environments. In this webinar, Ricardo Garcia Cavero, Principal Portfolio Architect at Red Hat, discusses end-to-end maintenance automation and strategies for maximizing maintenance operations in SAP system environments.

SAP Announces Extension of Mainstream Maintenance for SAP ERP 6.0. SAPinsider Vice President and Research Director Robert Holland writes about SAP’s decision to provide mainstream maintenance for SAP ERP 6.0 and other core applications of SAP Business Suite 7 until the end of 2027. This will be followed by optional extended maintenance available until the end of 2030.

Vendors that can help SAP customers with application maintenance include: Deloitte, Genexus International, Infosys, NTT Data Business Solutions, Rackspace Technology, and Red Hat.

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