SAP POS


What Is Point of Sale?

Point of Sale (POS) represents the customer payment transaction for a brick and mortar or online retailer. As part of the POS, retailers rely on hardware and software to complete the transaction and process the payment.

POS: More than a Transaction

While the POS may appear simply as a transactional activity, it has implications for customer experience and profit for the retailer. Customers want and expect a checkout process that is quick, hassle-free, and easy to navigate.

What Is Point of Sale?

Point of Sale (POS) represents the customer payment transaction for a brick and mortar or online retailer. As part of the POS, retailers rely on hardware and software to complete the transaction and process the payment.

POS: More than a Transaction

While the POS may appear simply as a transactional activity, it has implications for customer experience and profit for the retailer. Customers want and expect a checkout process that is quick, hassle-free, and easy to navigate.

The POS is also critical for understanding customer preferences in terms of product selection and variety. Retailers gain valuable analytical insight into which products are selling, at what time of day, and in what quantity. This can provide better decision-making for the marketing and sales teams.

Lastly, integration between the POS, inventory management, and operational systems is critical for maintaining supply and demand balance and identifying potential revenue opportunities. Replenishment is essential for retailers to ensure the product is on the shelf where and when customers need it. Data from the POS should also be shared with suppliers to collaborate on product promotions and new product introductions.

SAP Customer Checkout Application

SAP’s point of sale solution is SAP Customer Checkout. According to SAP, the following are key POS capabilities of the application:

  • Manage sales, returns, payments, coupons, and gift cards with a central POS system
  • Access real-time reports, control sales and financial results, and extend and scale the application with flexibility
  • Integrate with SAP S/4HANA or other ERP systems, or use as a stand-alone application

Key Consideration for SAPinsiders

  • Case Study: AGRAVIS Transforms Its POS System for the Future. In this SAP case study, German agricultural trading company AGRAVIS needed to replace its legacy POS system to meet new cash register regulations and future POS transaction requirements. The company wanted a solution that integrated with its current software landscape, but also created a single source of truth of real-time sales and inventory data. AGRAVIS also required a solution that enabled capabilities for future omnichannel retailing. It chose the SAP Customer Checkout application with native SAP S/4HANA integration and linkage to existing legacy warehouse management systems.

A vendor in the point-of-sale space includes: Verbella.

365 results

  1. Dealing with Ukraine Regulations? Understand How to Account for Fixed Asset Repairs

    Reading time: 7 mins

    Leverage the country-specific functionality of your SAP system for efficient accounting and compliance with local Ukrainian laws and regulations. Key Concept Fixed asset repair costs are usually charged off when they are incurred. However, Ukraine law has a distinctive requirement to capitalize such costs if they exceed a certain limit. An SAP system provides a...…

  2. How to Implement Execution Steps Using the Standard XSteps Library

    Reading time: 11 mins

    Learn how to download, install, and use the standard Execution Steps (XSteps) library to create process instruction (PI) sheets. Learn how to use the standard XSteps to create a basic example to create a PI sheet to post a confirmation for a process order. Key Concept Process instruction (PI) sheets are the default option in...…

  3. How the GR-Based Invoice Verification Setting Affects Credit Memo Processing

    Reading time: 9 mins

    The choice of whether to activate the GR-based invoice verification setting may seem inconsequential. However, this setting can have unforeseen repercussions, including inaccurate reconciliation figures. The author shows you what the GR-based invoice verification setting does and how it affects your bookkeeping. He also provides tips to help you avoid related processing errors. Key Concept...…

  4. What You Should Know About the SD Higher-Level Item Category’s Influence on Financial Reports

    Reading time: 10 mins

    The item category of a sales document primarily controls how the sales item is processed within SD. However, some of the settings have a significant influence on the FI module. The “higher-level” and “lower-level” item category relationships in a sales order are among the most commonly misunderstood settings in R/3. You might think that the...…

  5. How to Upload the Balance of Bank Accounts in the SAP ERP System into SAP S/4HANA Finance for Cash Management

    Reading time: 14 mins

    Learn the process, configuration, and file format required to upload the opening balance in SAP S/4HANA Finance for cash management for a bank account maintained in a remote ERP system. Key Concept SAP S/4HANA Finance for cash management benefits an organization by providing access to new business processes related to bank account management and cash...…