SAP Center of Excellence
SAP Change Management | SAP CoE Framework | SAP CoE Leadership | SAP CoE Team Structure | SAP Learning Organization
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What is SAP COE?
Centers of Excellence provide business and application expertise to support the effective daily operations and improvement of different business or IT functions. The SAP Center of Excellence (COE) focuses on these tasks for SAP systems and solutions in place at an organization. They provide functions such as implementing new SAP systems, designing new processes, optimizing existing processes, managing projects, providing user support and training, and keeping the SAP landscape running 24 hours a day, 7 days a week.
What is SAP COE?
Centers of Excellence provide business and application expertise to support the effective daily operations and improvement of different business or IT functions. The SAP Center of Excellence (COE) focuses on these tasks for SAP systems and solutions in place at an organization. They provide functions such as implementing new SAP systems, designing new processes, optimizing existing processes, managing projects, providing user support and training, and keeping the SAP landscape running 24 hours a day, 7 days a week.
Some of the benefits that a SAP COE offers include: a repository of SAP deployment best practices; a central point-of-contact for all SAP-related matters; a place where strong competencies can be developed; a means to enhance the value of SAP solutions; improved SAP personnel retention; and improved service levels. While there is an investment involved in creating a SAP COE, with many organizations running dozens or hundreds of SAP systems there can be a significant organizational benefit to setting up a COE.
Key Considerations for SAPinsiders:
- Building a successful COE requires planning and investment, both financial and from a resource perspective. According to David Jantzen and Dan Haynes of Deloitte, some of the key steps to setting up a successful SAP COE include: ensuring appropriate leadership, defining how the organization will work, building tight relationships with business and IT teams, and defining appropriate metrics.
- You can boost the success of your SAP COE by developing and defining the right metrics. Many organizations view their SAP COE as little more than a support organization. However, given the value of SAP systems and the resources invested in the COE itself, this limits the overall value the team can provide. By developing the right metrics it is possible to transform the COE from a support team to a key part of the business. In this article SAPinsider spoke with Ken Grady of Novartis how they appropriately defined metrics to help transform their SAP COE into a valuable part of the business.
696 results
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Technical Guide: Using Flexible Hierarchies in SAP S/4HANA 1709
Reading time: 7 mins
Maintaining hierarchies for cost centers and profit centers is always a challenging task for large enterprises that have thousands of such centers. Every change in the attribute definition can involve a huge amount of maintenance for hierarchies, and there is the chance of missing updates. Adding new attributes to cost center and profit center master…
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Custom Developments for FERC-Compliant Financials Reporting Using SAP HANA and SAP EPM 10
Reading time: 31 mins
Financials Follow the stages of the development of a real-life custom solution developed for financial reporting within the oil and mining, utilities, and electric and gas distribution industry in the United States. Compare this improved solution with the same processes executed in SAP ERP Central Component (ECC) Managerial Accounting (CO) and Financial Accounting (FI) modules…....…
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- SAP API Management
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Populate the Profit Center Using a BAdI for Tax Lines
Reading time: 8 mins
Learn how to use a Business Add-In (BAdI) to populate the profit center for the tax lines when you use BAPI_ACC_DOCUMENT_POST to post a document. Follow step-by-step instructions to use the BAPI and BAdI with the sample code. In this way, you can extend the BAPI functionality and easily populate the profit center by yourself…....…
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How to Use Transfer Prices for Intercompany Inventory Transfers with Standard Functionality
Reading time: 39 mins
Learn how to design a standard SAP solution to meet the business requirement to implement transfer prices or arm’s-length prices between intercompany, parent, or subsidiary inventory transfers. The main business reason for using transfer prices is to ensure that an organization having multiple affiliate companies is not manipulating income taxes by setting up prices over…...…
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How to Approach Time-Dependent Relationships in SAP NetWeaver BI
Reading time: 28 mins
Modeling time-dependent objects in SAP NetWeaver BI can be challenging. Find out about alternate solutions, depending on the source data format. Key Concept Modeling time-dependent relationships is one of the most sophisticated but central topics in data modeling in SAP NetWeaver BI. The scenarios are complex (examples include sales reorganization or financial restatements) and difficult…...…
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Introduce Budget Availability Control into Cost Center Accounting
Reading time: 14 mins
Learn how you can configure budget availability control for your Cost Centers with simple customizing steps. Key Concept Budget availability control in the managerial accounting (CO) and Project System (PS) modules is a standard SAP functionality that automates budget control through warnings and error messages. It also can send notification emails automatically to respective budget…...…
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Connect SAP Solution Manager to SAP Quality Center as Part of Your Automated Testing Solution
Reading time: 13 mins
ManagerAs part of an automated testing solution, learn how to create a project in SAP Solution Manager and SAP Quality Center by HP. After that, you can integrate the two projects for bidirectional transfer of data between the two applications. With this integration, you are preparing the projects so that test requirements can be transferred…...…
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Activate CTI Analytics to Better Monitor Your Interaction Center
Reading time: 13 mins
Learn how to set up, use, and customize the default Computer Telephony Integration Analytics Live Interactions reports on service level, connection volume, average handling time, average speed of answer, and abandonment rate. These reports provide interaction center managers and supervisors with a snapshot of how well the interaction center is running. Key Concept SAP provides…...…
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- SAP Payroll
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An Introduction to SAP Payroll Processing Control Center Add-On
Reading time: 14 mins
Learn about the functionality of the new front-end interface of the SAP Payroll Processing, control center add-on tool, used by organizations to innovate their payroll processes by providing a new user experience for running payroll and resolving payroll issues. Learn the business reasons for implementing this functionality and learn about the different roles and responsibilities…...…
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Effectively Control and Monitor the Purchase Price Variance
Reading time: 14 mins
When a product is procured from multiple vendors, there is often a variance between the actual purchase price and the standard. This variance in purchase price should be recorded, analyzed, and monitored in detail for improved cost control. Understand how to capture the variance in the standard and actual purchase price in the SAP system…....…
Featured Insiders
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Prathyusha Garimella
Senior Engineer at SAP America, Inc.
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Shashidhar Garimella
SAP America Inc
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Steve Birgfeld
VP, Information Technology and Services at Blue Diamond Growers
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