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SAP User Research Panel

SAP gives its customers and users a voice by letting them share their product feedback directly with our product and design teams through research studies.

Featured Initiative and Stories

  • SAP Research Panel

    Your Voice Matters - Join Now!

    Do you use SAP products in your daily work and wish you could tell someone how to make the products you use every day even better? Now you can by joining our SAP User Research Panel and actively taking part in user research. Join the SAP User Research Panel and learn more.

  • Research panel

    Customer Success: Digitizing Mining Maintenance

    User insights and SAP Fiori have helped mining company K+S improve the efficiency of their maintenance teams in a 61km² underground mining field. Their teams earlier bridged long distances with paper documents solving to 1,000+ printouts per day.

  • Research Panel

    What is User Research at SAP and How to Shape Your Product?

    We collected 6 key benefits of user research and explain how SAP conducts user research studies. This helps create experiences that make users of SAP products more effective at their jobs.

Featured Content

  • Your Voice Matters

    Your voice matters! Join the SAP User Research Panel SAP strives to offer the best product experiences to our customers. That’s why we’d love to hear your feedback on the SAP products you use. Signing up is easy. Simply provide your details below. Our product teams will then invite you to the studies most relevant to you. Study participation is completely voluntary. Get started now!

Multimedia Center

  • SAP Fiori Makers Boot Camp with K+S

    K+S is one of the largest potash suppliers in the world and the leading salt producer in Europe. They teamed up with the SAP Fiori Makers, who lead intensive hands-on workshops with a user research and design-led development focus, to jumpstart the UX process transformation for companies around the world. The goal was to offer an easily accessible solution for maintenance, giving an overview of information about machine status and tasks as well as shift details. For this, SAP design, product, and user research experts came together with business representatives and SAP users from K+S for a 4-day onsite boot camp.

  • Siemens: Translating the users' needs to a simplified UX in finance

    Siemens, one of the largest industrial manufacturing companies in the world, harmonized and simplified the user experience for Finance as part of its digital transformation journey with SAP S/4HANA. In this video they share their story and their success criteria for ensuring a smooth transition to a new UX.

Articles / Case Studies / Videos

  • SAP and Swedish Food Retailer Axfood Bring the Right Product Mix to Supermarkets

    Reading time: 4 mins

    Axfood, Sweden’s second largest food retailer, worked with SAP to develop a new solution for assortment planning, now available as a standard SAP product. This content is for Basic Access, SAPinsider Monthly Subscription, SAPinsider Annual Subscription, and SAPinsider Premium Annual Subscription members only.Log In Join Now

  • Self-scheduling on the go: Digitalizing staffing at dm-drogerie markt with projekt0708

    Reading time: 3 mins

    More than 40,000 employees ensure that 2,000 branches of the dm-drogerie markt run smoothly in Germany. Reflecting the company’s dialogical philosophy, dm attaches particular importance to freedom of decision-making for employees. With leadership supporting self-management, the staffing applications aim to put employees in the center. With an average of 20 employees per store, an intelligent…