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72 results
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The Future of the Airline Industry in a COVID Environment
This article explores the impact that COVID-19 has had on the airline industry, how these companies are using SAP solutions to prepare for an uncertain future, and suggests how air travel may adapt as the industry adjusts to a new normal. Two experts from SAP weigh in on what they're hearing from the airline industry,…
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How Thomas Cook Group Airlines Keeps Pace with Evolving Tourism Industry
The digital economy is taking the travel and tourism industry to new destinations, and Thomas Cook Group Airlines knew it had to make the journey to digital business. As part of the airline provider’s digital business strategy, it strove for ways to automate, standardize, and streamline its processes. Previously, the airline’s IT landscape consisted of…
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Remodeling ccBPM Processes Using SAP NetWeaver PO: How to Distribute Work between BPM and PI
With SAP NetWeaver Process Orchestration (SAP NetWeaver PO) you have several options at your disposal for implementing particular integration scenarios. The key question is: How do you separate the work between SAP NetWeaver Business Process Management (BPM) and SAP NetWeaver Process Integration (PI) (both of which are actually part of SAP NetWeaver PO)? The answer...…
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American Airlines Merger-Driven Data Transformation Takes Off with Data Migration and Data Governance Project
The merger of American Airlines and US Airways required a major initiative, called “Project Spring”, to consolidate HR and payroll data across the newly combined airline’s 130,000+ active employees and 500,000+ former employees. The project involved migrating employee populations in legacy US Airways and AA systems to SAP SuccessFactors and HANA Enterprise Cloud Platform, a…
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Properly Convert Existing ccBPM-based Integration Processes to SAP NetWeaver Process Orchestration
With the advent of SAP NetWeaver Process Orchestration (SAP NetWeaver PO) it is possible to build stateful integration-centric processes solely based on Java technology. However, users who worked with the SAP NetWeaver Process Integration double-stack version (ABAP/Java) before cannot automatically migrate their existing ccBPM-based process models to SAP NetWeaver PO. Instead they have to remodel...…
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Optimizing Settlement Processes and Boosting Operational Efficiency with OpenText solutions
A prominent passenger air transport company in the Asia Pacific region aimed to accelerate growth post-COVID-19 by modernizing its digital systems and streamlining back-office functions, starting with the invoicing process. The airline embarked on a transformation program to enhance customer services and improve SAP business systems for integrated operations. Historically reliant on manual invoice processing,…
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Case Study: American Airlines’ Finance Automation Through Trintech and SAP
Finance and accounting teams face increasing challenges in the current environment of economic uncertainty. Coupled with increasing regulation and reporting requirements, rising workforce constraints, and demand for accurate forecasting – finance is being asked to do more with less, while responding quickly to process changes. Now more than ever, the solution lies with automation, moving…
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How to Generate an Air Waybill ID Used for Uniquely Identifying and Tracking Transports
Find out how to generate a Waybill ID using a waybill stock being created for a combination of a business partner and an organization. Business entities such as freight forwarders usually tend to have a contractual agreement in the logistics industry with the shipper and carrier while acting as an intermediate to oversee the end-to-end...…
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Learn About Loyalty Management in SAP CRM Marketing
Understand the basic business processes involved in loyalty management in SAP CRM Marketing. Learn the essentials of loyalty programs, loyalty reward rules, and loyalty member activity and how you can integrate them with the CRM Web Channel, the CRM WebClient UI, and the Interaction Center WebClient. Key Concept Loyalty management is a marketing application introduced...…
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Sabre Turns an Architecture Challenge into a Success Story for Billing
Processing $2 billion through its billing system and $120 billion of global travel spend annually, travel technology company Sabre needed a sophisticated and failure-proof software system. The business turned to SAP HANA Enterprise Edition to handle its complex requirements. The Sabre team worked with SAP to implement this solution, and as a result, has since…
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