Innovation Value Story with M&S Consulting
Key Takeaways
⇨ Partner organization can create new industry cloud opportunities.
⇨ Improved customer service.
⇨ Trimmed payment application time by 25%.
M&S Consulting combined SAP Convergent Mediation by DigitalRoute, SAP BRIM, SAP Landscape Transformation, and SAP Fiori customer experience software to develop a unified billing system for a major media and telecommunications company. In addition to improved customer service, the system trimmed payment application time by 25% and boosted billing-process efficiency by 10%. Discover how your partner organization can create new industry cloud opportunities through an integrated go-to-market model.