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Case Studies

Our library of customer case studies focuses on insights, advice, and best practices. The featured case studies highlight how customers are using SAP solutions to streamline business processes, reduce errors, increase ROI, automate workflows, and more.

507 results

  1. New England Biolabs Undergoes Technology Strategy Shift

    Reading time: 11 mins

    When New England Biolabs (NEB), a provider of materials for genetic research, started experiencing double-digit growth, it became apparent that manually tracking inventory in notebooks, spreadsheets, and home-grown applications would no longer support the demand of its customers. And, because of the nature of the industry, traceability of raw materials and product costing was of…

  2. Microbattery Powers Up a New Customer-Facing Storefront

    Reading time: 8 mins

    Online shopping has become the new normal – and it’s an important way for small businesses to make their products available to potential customers. But the technology supporting ecommerce is not always easy for a small business to run. This was something Microbattery knew well; its business depends on ecommerce, but the solution it employed…

  3. Heidelberg University Hospital Partners with SAP to Improve the Health and Well-Being of Underprivileged Patients

    Reading time: 14 mins

    Every year, 500,000 women worldwide are newly diagnosed with cervical cancer.  To help prevent this disease, Heidelberg University Hospital developed a project using a biomarker that would help determine if a woman infected with HPV was at risk for developing cancer, enabling early, life-saving treatment for that woman. But reaching women in developing countries to…

  5. How AdminaHealth Helps Companies Transition to and Manage Self-Funded Healthcare Plans with SAP Business All-in-One

    Reading time: 6 mins

    For many organizations, creating a self-funded healthcare plan for employees is an attractive option for managing or even reversing rising healthcare costs and insurance premiums. With these savings come new complexities, however, as many of the administrative tasks once held by the insurance companies now fall on the organization. Enter AdminaHealth – a company primed…

  6. Creating a Culture of Collaboration at Sargent & Lundy

    Reading time: 13 mins

    When power project services company Sargent & Lundy was faced with the need to empower new staff with the knowledge to succeed, business leaders recognized the immediate need for capturing expert knowledge from seasoned, in-house specialists before they reached retirement age. This institutional knowledge could – and should – be shared with their increasingly global…

  7. Sealed Air Packages an Improved Customer Experience

    Reading time: 8 mins

    As producers of packaging materials, Sealed Air – the inventors of Bubble Wrap – helps organizations deliver products to their customers. Recently, Sealed Air has been focusing much of its energy on delivering better service to its own customers, embarking on a project to realign its customer service processes to new demands. This change, driven…

  8. How Thomas Cook Group Airlines Keeps Pace with Evolving Tourism Industry

    Reading time: 6 mins

    The digital economy is taking the travel and tourism industry to new destinations, and Thomas Cook Group Airlines knew it had to make the journey to digital business. As part of the airline provider’s digital business strategy, it strove for ways to automate, standardize, and streamline its processes. Previously, the airline’s IT landscape consisted of…

  10. SCHOTT KAISHA Bottles a Fresh Start

    Reading time: 9 mins

    SCHOTT KAISHA is a prolific provider of containers for the pharmaceutical industry, but as its business increased, the organization’s legacy system could not contain its growth. The company needed a systems upgrade if it was going to keep up with the pace of production. To do so, it partnered with Deloitte to undergo an SAP…

  11. The Kraft Heinz Company Unlocks Recipe for Strategic Business Insight

    Reading time: 7 mins

    When the merger between Kraft Foods and Heinz was finalized in July 2015, the resulting Kraft Heinz Company became the fifth-largest food and beverage company in the world — and the volumes of data that the newly merged company had to manage were as expansive as the organization itself. Learn how Kraft Heinz migrated its…

  12. The Rockport Group Walks Tall in the Cloud

    Reading time: 8 mins

    The Rockport Group has long been focused on helping its customers find the right fit – and when the business was sold and subsequently set up as an independent company, it needed to find a good fit for itself. The organization began looking for a way to stand up its own IT infrastructure without pulling…

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