Sealed Air Packages an Improved Customer Experience
As producers of packaging materials, Sealed Air – the inventors of Bubble Wrap – helps organizations deliver products to their customers. Recently, Sealed Air has been focusing much of its energy on delivering better service to its own customers, embarking on a project to realign its customer service processes to new demands. This change, driven by the desire to add value for the customer and put their needs first, needed a technology change to support it. Discover how SAP Hybris Commerce and SAP Hybris Cloud for Customer provided a foundation for optimized customer service and helped Sealed Air deliver greater value to their customers.