Live from SAPinsider Las Vegas 2025: An Interview with Lauren Walsh of CITIC Pacific Mining
Meet the Experts
-
Lauren Walsh
Expert since 2023 -
Meet the Authors
Key Takeaways
⇨ Digital transformation in the mining sector is crucial for accelerating workforce readiness, as evidenced by CITIC Pacific Mining's custom-built applications that enhance efficiency and compliance visibility.
⇨ User-friendly design, system integration, and cultural change are essential elements for achieving effective workforce readiness, especially in highly regulated environments with a significant contractor workforce.
⇨ Organizations should define what 'ready' means for them, understand their specific business challenges, and utilize methodologies like SAP’s AppHaus to create human-centric solutions that address those challenges.
In this episode of the SAPinsider Las Vegas 2025 podcast, host Robert Holland talks with Lauren Walsh, Superintendent of Learning Systems at CITIC Pacific Mining, about how digital transformation is accelerating workforce readiness in the mining sector. Walsh shares her experience leading key SAP SuccessFactors projects, including the rollout of two custom-built apps—one for compliance documentation and another for infield assessments—both developed on SAP Business Technology Platform (BTP). These apps significantly improved efficiency, eliminated manual processes, and increased compliance visibility. Walsh emphasizes the importance of user-friendly design, system integration, and cultural change in achieving workforce readiness, particularly in a highly regulated and contractor-heavy industry. She also discusses the organization’s upcoming transition to a fully cloud-based HR core with EC and ECP, the strategic importance of aligning IT and business teams, and her continued focus on automation and process improvement. Walsh’s advice: define what “ready” means for your organization, understand your business challenges, and leverage tools like SAP’s AppHaus design methodology to create human-centric solutions.
Membership Required
You must be a member to access this content.
