Meet the Authors
Gain insights and connect with the world’s leading SAPinsider Authors, in the largest and fastest-growing SAP membership group.
SAPinsider’s Authors are the individuals who write and produce the content that you consume from SAPinsider. Consisting of analysts, editors, technology experts, and other content creators, SAPinsider’s Author Network provides you with analysis, insights, tips, and the information that you need to help you and your organization make the most from your SAP systems and applications.

Bilha is a Solution Analyst at Contact Energy with a focus on the support and development of Contact’s SAP solution to support the Generation business. Her current focus is on improving the SAP end user experience and has been instrumental in the design and build of a Fiori framework which has recently been implemented across Contact’s end user community. When not living and breathing SAP Fiori Bilha enjoys gardening and dreaming of a gin and tonic on her work in progress deck.

Bill Farrell has 20 years of IT leadership and IT professional experience focused on delivering IT value based on business priorities and growth. Bill has success in leading IT support teams using ITIL practices, and business process transformation and is skilled at IT Budgeting and IT cost reduction with positive impact on EBITDA. Bill has managed cross-functional IT teams in matrix organization across multiple application landscapes and has excellent communication, analytical, interpersonal and presentation skills.

Bill has over 20 years’ experience in the field of SAP Information Security and auditing which includes large scale Security and GRC implementations as well as managerial roles in external audit, advisory, and assurance services. Bill holds a Master’s Degree in Information Technology from Boston University and is a Certified Information Systems Auditor (CISA). Bill has been a regular presenter on SAP Security and CyberSecurity for SAPinsider since 2015.

As director of product management for Latin America, Billy Kazantzis lives by the idea that great teams are made up of the right people at the right time. No matter what, his business philosophy focuses on taking ownership of a situation by being honest and transparent. During his time at Sovos, Billy has helped expand the company’s product and service portfolio through acquisitions, integrations, and market expansion.
Billy credits the wealth of knowledge and experience he has accumulated over the years to the power of listening and surrounding himself with experts whenever he can. With a background in travel, Billy has seen firsthand the value of trying new approaches to achieve desired outcomes; whether a developer is introducing a brilliant code or a chef with a secret ingredient, he finds it essential to remain open to new perspectives.
Aside from working, Billy enjoys spending time at the soccer fields with his wife and two boys, cheering for Liverpool and watching Formula 1.


Biswan Senapati is Platinum-level ERP-SAP Consultant having 20 + Years of Industry Experience in Domain Consulting, Business Consulting and Solution Architect for large-scale ERP systems Design, Development, Implementations, Roll out, Support and business process re-engineering capacity in Supply Chain, Chemicals, Hi-Tech, CPG, Pharmaceuticals, Wholesale, Fashion Retailer, Health-Care, and Manufacturing Domains. Biswan has worked SAP Group of Consulting Companies i.e. HomeDepot, SONY, Gordon Foods, Constellations Brands, Olin Corporations, HPE, Ecolab’s, TSC, Hanes Brands, PVH, Applexus , ECCO Denmark, Mindtree Germany, Ciber USA, Cognizant, Capgemini and Deloitte Consulting. Here are few Roles and responsibilities performed.
- Led the SAP Competency (COE) and Delivery Centers at USA, European Region, UK, EMEA and ASEAN Geography.
- Solution Architecture experience designed solutions individually & have been part of the team for multiple opportunities/projects in SAP worth upward of $100.00mi.
- SAP experience in leading large business transformation projects for SCM, Wholesales Distributions, Retail, Fashion, Manufacturing, Utility, Transportation Management, and Consumer Goods industry verticals. –
- Managed more than 23+ERP-SAP projects in US, Canada, EU, EMEA, APAC Geography, to support the global full life cycle implementation, upgrades support and maintenance, Providing offshore delivery management oversight/direction to multiple IT application, implementation and maintenance projects across multiple client engagements.
- Building IT/IS archietctures on the Industries 4.0( Chemicals, Pharma, CPG, Hi-Tech, Apparels, Manufacturing, Retail domains, Hi-Tech, SCM & E-Commerce Portfolio in SAP HANA S/4 and C/4 HANA Box for the Large Enterprise.
- Expertise in RPA,AI,Deep Learning, ML and IoT Skill for Digital Innovations, (BPR), Applications Portfolio Rationalization, SAP Solution Designing, Testing, data migration and production support. – Certified in SAP S/4 HANA (OTC/SD, P2P,ARIBA, CRM,BPR, IS Retail and SAP-FMS),C/4 HANA.
- Rich Expertise on HANA S/4 O2C Manufacturing Solutions, Supply and Distribution.
- Rich Expertise on Hybris, Cloud, E-Commerce implementation and support to global customer.
- Experiences on Quantum Computings(Quantum Machine Learnings,QAI & QIS to solve real-worlds Problem as in Industries 4.0)
- Expertise on UI5, Fiori Apps development as per Customer Requirements within SAP S/4 and C/4 Landscape.
- Hands on Expertise on BRIM and Revenue Cloud Solution Well versed with Cloud Infrastructure (AWS, Azure and Google Cloud Practioner).


Bob has been a part of the SAP community for over 25 years, providing implementation and support of SAP for multiple companies on multiple continents, primarily in life sciences and with a focus on warehousing and distribution. In his role at bioMerieux, Bob supports SAP and related supply chain systems to help provide important diagnostic tools that the world needs.
In addition to his work at bioMerieux, Bob has a passion for education and helping students develop practical skills that will lead to employment and success in the SAP community and the business world in general. Bob sees the SAP University Alliances as one of the best tools to achieve that vision and provides teaching support for ERP classes at North Carolina State University.
Bob’s views are his own and not necessarily those of his employer.


Bob Stark has been a product and go-to-market financial technology leader for 25 years. As the head of market strategy at Kyriba, Bob works directly with clients, partners, and industry influencers to ensure Kyriba is at the forefront of financial technology for ERP to Bank Connectivity, AI, APIs and Liquidity Management. Stark has empowered finance leaders at some of the world’s largest companies, and is a frequent speaker and author on treasury, risk management, and payments at AFP, EuroFinance, Sibos, and other industry events. Bob resides in Vancouver, Canada and is a graduate of Simon Fraser University.

Bobby joined Thomson Reuters in May 2022 to lead the TR Energy and Chemicals Industry. Prior to TR, Bobby spent 17 years at KPMG, where he served as the national Excise Tax practice leader, having delivered on excise and sales tax consulting, controversy, compliance and technology, including custom tax compliance and determination engagements. He is a recognized leader in the marketplace and brings a wealth of excise/sales tax experience and expertise to Thomson Reuters, with a specific focus on the oil and gas industry.

As a co-founder and Chief Executive Officer of Ceres Technology, Bobby is deeply committed to driving the company’s business and technology strategy forward. His journey is marked by continuous innovation and a relentless pursuit of excellence in the realms of data science and technology.
His decision to found Ceres Technology stemmed from his firsthand experience in supply chain. He previously founded a coffee importing business, sourcing green coffee from Central and South America and processing it in the United States. During this time, he encountered various challenges in the supply chain, including port congestion, geopolitical issues against the cartels, economic issues leading to supplier problems, weather, etc. Motivated by these experiences, he developed technology to address these issues. This solution not only benefitted his business but also proved valuable for many others, leading to the inception of Ceres Technology.

With 25+ years of tech industry experience, Brad Guilbault is the Global Senior Vice President and Head of Customer Innovation and Advisory at Icertis, the leading CLM vendor in the world. His career includes technology architecture and leadership at SAP, as well as sales and solution engineering roles at Microsoft, IBM, and Cirque du Soleil, with a background in integration, data and business intelligence.
Brad is passionate about leveraging technology to drive efficiency and innovation, particularly in solving real-world business challenges. He studied Computer Science and Management at McGill University in Canada. While his career has taken him around the world, Brad currently resides in Dallas, Texas, where he continues to drive innovation and excellence in the tech industry.

Brad Slocumb is the Business Owner of the Record-to-Report workstream for The Home Depot’s finance transformation. The Home Depot’s transformation is a multi-year initiative centered around the implementation of SAP S/4 HANA. To date, the R2R team has implemented, Central Finance, Group Reporting, Central Payments, and Treasury.

Brendan is a highly motivated and results-oriented manager with a proven track record of driving change and achieving substantial business improvements. As a strong leader, he has successfully built effective teams that thrive in multicultural environments. He excels at engaging stakeholders from various parts of the business to collaborate towards achieving desired outcomes. With extensive experience in negotiation and a team-oriented approach, he possesses a well-rounded understanding of all facets of business and thrives in high-pressure situations.
His specialties lie in defining and implementing IT strategies, optimizing supply chain management, and driving finance initiatives. Additionally, he has a strong background in program management, enabling him to successfully oversee and execute complex projects. His combination of skills and expertise makes him a valuable asset in driving business growth and achieving organizational objectives.

Brent Schroeder
Strategic Technology and Product Development Executive

Brenton is an IT executive that specializes in customer experience transformation in the software industry powered by data and automation. Today, he is the Chief Customer Officer for Avantra, the industry-leading SAP landscape management, and automation solution where his team is focused on solving real-world IT operations problems for the Avantra global customer base.
At Avantra, Brenton’s team consistently delivers a fantastic customer experience allowing them to achieve a 3-year average CSAT of over 94% and an industry-leading Net Promoter Score (NPS) of +54. Their success is down to Brenton’s data and automation-driven customer experience strategy to focus the team where it matters most.
Brenton has a deep technical background in computer science and has spent over a decade in IT consulting and software with a specific focus on SAP. He is a big believer that the best technology professionals have a mix of technical knowledge, industry experience, and empathy.

Brett has been the SBS Leadership & Capability Development Lead for over 7 years having previously supported Learning and Development at CBRE and for online marketplace platform LivingSocial. Brett brings with him fifteen years of experience in learning design and development, leadership development, facilitation, coaching, and implementing online learning solutions. He has helped SBS gain recognition with an award for Best Leadership Development Program at the Australian HR Awards in 2017 and again a further excellence award for Best Leadership Development Program at the 2022 Australian HR Awards. Brett is passionate about the innovative use of technology, virtual training and webinars, and e-learning solutions as part of a broader learning strategy, winning a LearnX gold awards in 2022 for induction/onboarding and compliance training courses. Brett holds a Bachelor of Arts degree in Theatre and Performance. He is also an accredited DISC and Strengths Profile practitioner and an expert facilitator.

Brett is a highly skilled and accomplished Business Insight & Analytics Manager at Zespri International. With a wealth of experience and expertise in the field, he plays a pivotal role in driving data-driven decision-making and delivering actionable insights to support strategic initiatives.
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