Integrated Benefits: Rizing’s Journey with SuccessFactors and SAP S/4HANA

How does an SAP partner who envisions enabling every business that uses SAP solutions to achieve a truly intelligent enterprise use those solutions to support changes in its own organization? The answer can be found in Rizing’s integration of SAP SuccessFactors with SAP S/4HANA.

According to Len Harms, Chief Experience Officer, Rizing, the project grew out of a need to support the people and financial aspects of the company’s three business lines, spread across three geographies. A series of acquisitions by the company, which put added pressure on its existing systems, made this project even more vital.

Harms noted that the company realized it was taking a long time to integrate the new businesses and increasing inefficiencies on the way due to more manual effort. “We also wanted to bring additional capability for our finance department and reduce the number of interfaces across various businesses,” he explained during a webinar.

The need and solution

Rizing’s journey to the cloud began years ago, starting with implementing SAP SuccessFactors in Employee Central as the company wanted one view of all its employees. It then moved to the cloud with the implementation of SAP S/4HANA and SAP Business Technology Platform (BTP) at the core of all its systems. “That’s when we really started to pull together the integration benefits between SuccessFactors and S/4HANA,” Harms noted.

For a company like Rizing, whose core business revolves around projects, a cost center remains vital to its success, making the entry of an employee into the proper cost center crucial. An error in this process results in the company being unable to staff the employee on a project, leading to rising costs for the organization. Before the integration of SuccessFactors and S/4HANA, this process was manual, where data had to be keyed in correctly to avoid staffing position errors.

However, the company could automate this process and make it a single-entry one, where the cost center (in this case, the employee) was created once in S/4HANA and then automatically integrated into SuccessFactors once the company assigned them a project. “Data management became easier for us as we were not dependent on manually moving people between systems. The one-point entry also increased the accuracy throughout this process,” Harms said.

The integration was also important in automating an employee’s journey from recruiting and upskilling to providing visibility of the person’s availability and streamlining the time

management process for employees. This was done by entering the data from SuccessFactors into S/4HANA once.

Benefits of integration

By integrating SuccessFactors Employee Central with SAP S/4HANA, Rizing also reaped the benefits of efficient growth management. The unified platform minimized manual effort, reduced system interfaces and, therefore, the complexity of its internal processes. The integration also helped Rizing to:

• Eliminate redundant data entries, which raised productivity
• Reduce month-end close time by 80% and the time to complete the compensation management process by 67%
• Decrease operational HR costs by 10%

Next steps

As the business has matured, Rizing is adding more capabilities. “Now, we are looking to do more with workforce management,” Harms said. The company wants to leverage the skills catalogue further by reducing the steps needed to recruit contractors. The company is also evaluating a new solution from SAP called Cloud for Projects that allows organizations to do weekly staffing.