How AI is Overhauling Sales Order Processing with Conexiom

Finance teams are constantly under pressure to accomplish a growing number of tasks, like completing sales orders, purchase orders, and processing invoices. SAP organizations struggle with the inaccuracy and inefficiency of accomplishing these tasks by hand. Additionally, manual processes make storage more difficult and insights harder to come by.

Yet SAPinsider’s recent AI and Automation in Finance benchmark research report found that fewer than one-third of SAP organizations (31%) are either currently using or have used invoice or payment processing solutions that are infused with any sort of AI or automation capabilities.

Infusing AI, Improving Workflows

To help bridge the AI and automation for invoice and payment processing, Conexiom has added AI into all of its solutions to help companies better process purchase orders. Conexiom’s latest AI advancement, Conexiom Express, offers greater speed, accuracy, and learning capabilities.

Unlike general-purpose Optical Character Recognition AI technologies, Conexiom Express was trained on multiple AI models to specifically overcome the complexities associated with PO-backed sales orders. The hybrid machine learning framework trained on over one-billion order lines processed per year. It automatically improves document and field prediction models.

AI works best when paired with human intelligence, and Conexiom Express also offers a streamlined user interface that allows customer service representatives to quickly review and address exceptions as needed. It comes with pre-built sales order validations and conversions, helping to automate business rules. The platform features standardized integration and validations for SAP, allowing users to quickly maximize the value and connectivity within their SAP landscape.

“The next generation Conexiom Platform closes the complete digital order gap with the best outcomes applied from multiple AI models that are specifically tuned to the complexities of PO-backed sales orders”, said Ani Gujrathi, Conexiom CTO. “We help manufacturers and distributors achieve competitive advantage through customer experience with unmatched order processing speed, fulfillment accuracy, and cost-to-serve efficiency across quote-to-cash.”

Conclusion

With increasing workloads and stagnant budgets, financial professionals cannot afford to proceed with business as usual. Manual work is not only time consuming and frustrating for financial team members, but it also introduces the risk of manual errors into essential finance processes. Companies must find a way to improve the way they process sales orders and invoices.

Many SAP organizations have yet to take advantage of AI technology like Conexiom’s intelligent document automation platform to improve workflows, provide end-to-end visibility, and reduce manual workloads to provide finance teams the opportunity to move on to other tasks that help companies meet their business goals.