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Conexiom

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  Sales Order Automation

  Win more business and delight customers by turning emailed orders into digital transactions.

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  Invoice Automation

  Save Costs with Frictionless AP Invoice Processing

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  Order Acknowledgement Automation

  Gain Visibility into Order Status with Order Acknowledgements

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  Sales Order Automation for SAP

  Alleviate the order processing queue and errors to deliver more perfect orders on time and in full. Liberate service staff and sales reps to focus on valid and valued activities that contribute to customer experience. Alleviate errors to reduce costs and the impact on customer loyalty and revenue. Meet customers where they are with no change in process for them.

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  Invoice Automation

  Invoice processing autopilot specifically tuned for SAP S/4HANA and SAP ECC to improve reliability with your suppliers so your customers can rely on you. Avoid vendor sanctions and late fees. Collect early payment discounts, reduce processing costs and the costs of errors and scale your business without having to add headcount.

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  Beyond Expectations: How Graybar Delivers Orders with Speed and Accuracy

  This Q&A with Rose McDaniel, VP of Field Operations and Administration at Graybar, focuses on the importance of customer experience and how automation can be used to streamline processes and improve efficiency. The speaker also touches on how distributors can use technology to attract and keep talent in the workforce.

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  Create Revenue-Generating Hours for CSRs

  Best-in-class customer service is a key differentiator for distributors who prioritize it. But CSRs are often bogged down with administrative tasks. Learn how to free up your team to grow revenue, cross-sell, and provide a deeper level of service... without adding headcount.

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  How AI is Overhauling Sales Order Processing with Conexiom

  Reading time: 2 mins

  With increasing workloads and stagnant budgets, financial professionals cannot afford to proceed with business as usual. Manual work is not only time consuming and frustrating for financial team members, but it also introduces the risk of manual errors into essential finance processes. Companies must find a way to improve the way they process sales orders…

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  Mind the Gap – Three Critical Steps to Transform Order Processing to Lower Churn

  Your customer service reps (CSRs) are on the front line of delivering an exceptional customer experience for manufacturers and distributors. However, most CSRs spend too much type typing orders in manually and not enough time talking to customers and building a deeper consultative relationship. Manual processing of emailed sales orders represents a significant obstacle to…

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  Make Every Sales Order a Digital Order

  Reading time: 1 min

  Sales order automation is the fastest path to achieving more digital orders when your customers don’t want to or feel the need to change their buying behavior. When you think of digital orders, do you think of eCommerce? Most people do. And that’s right… but not exactly. Clicking Add to Cart and completing the checkout…

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  Evolving from Ecommerce to Multi-Channel Order Capture

  If you’re seeking advice on how to transform your ecommerce, these industry experts share their deep expertise on how to evolve in this new customer-centric digital landscape.

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  How Genpak Saves Thousands of Hours Per Year to Reinvest In Customer Service

  Genpack’s CSR team used to spend 80% of their time on order entry and 20% of their time on customers. Now, it’s 80% on customers and 20% on order entry.

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  Stating the Business Case for Sales Order Automation

  Manually processing purchase orders leads to a host of negative effects. Delve into the numbers to see how Sales Order Automation not only lowers costs per order by up to 50%, but how it creates unprecedented efficiencies.

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  McNaughton-McKay Electric Company

  Reading time: 1 mins

  As a busy distributor, McNaughton-McKay enjoyed efficient order processing with many of their EDI-enabled customers. But many medium and large companies still processed orders via paper or phone. To accommodate these customers, McNaughton-McKay staffed a team of customer service representatives (CSRs) to manually re-enter customer information, which led to several challenges:  CSRs spending hours each…

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  Digital Transformation: Start with the Easy Stuff

  By making Sales Order Automation the foundation of digital transformation, purchase orders can go from email to shipment in under 15 minutes, which reduces the cost per order by 50-80%.

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  On-Demand Webinar: Escape the Invoice Pile-Up with the Only Touchless Automation Available for SAP Business One

  Watch this on-demand session to discover the exclusive industry solution tailored to SAP Business One users. Conexiom and ECS have developed a solution to automate the time-consuming three-way matching process that unlocks additional value across AP workflows.