Conexiom

Conexiom is the only purpose-built SaaS automation platform that fully automates digital trade documents into touchless outcomes with 100% data accuracy. Conexiom increases profitability, reduces costs, eliminates data-entry errors, and elevates the customer experience without relying on clients to change their behavior. SAP customers choose Conexiom because we have deep experience, including successful global deployments for some of SAP’s largest distribution and manufacturing customers.

Sales Order Automation

Sales Order Automation creates 100% accurate, touchless transactions to eliminate the manual processing of commercial documents between buyers and sellers.
Invoice Automation

With Invoice Automation, AP teams can process invoices with greater speed and accuracy, reallocate resources to value-added activities, and scale without increasing headcount.
Quote Automation

Conexiom processes Requests for Quotes (RFQs) at scale to eliminate the need for manual quote creation. By eliminating this manual process, CSRs can focus on higher value-add activities, such as sales and customer service.

RPA Solutions Create Technical Debt

Robotic Process Automation (RPA) excels at automating repetitive tasks that involve static data inputs, but it doesn’t self-learn or manage data variability. If you plan on implementing RPA, be prepared to take on significant technical debt.
6 Stellar Business outcomes of Order Automation

Sales order processing is a critical part of revenue capture that many companies continue to process manually. However, this process can be swiftly automated to achieve powerful business outcomes.

Beyond Expectations: How Graybar Delivers Orders with Speed and Accuracy

This Q&A with Rose McDaniel, VP of Field Operations and Administration at Graybar, focuses on the importance of customer experience and how automation can be used to streamline processes and improve efficiency. The speaker also touches on how distributors can use technology to attract and keep talent in the workforce.
Create Revenue-Generating Hours for CSRs

Best-in-class customer service is a key differentiator for distributors who prioritize it. But CSRs are often bogged down with administrative tasks. Learn how to free up your team to grow revenue, cross-sell, and provide a deeper level of service... without adding headcount.

Finding the Secrets to Order Fulfillment Success with Conexiom

Reading time: 2 mins

To find out how businesses can excel in B2B order fulfillment, the efficiency experts at Conexiom surveyed nearly 900 manufacturing and distribution executives for their benchmark report Revealing the Secrets to Best-in-Class Performance in B2B Order Fulfillment. The research sought out best practices, crucial insights, and ways to overcome obstacles in the order fulfillment space.…
Mind the Gap – Three Critical Steps to Transform Order Processing to Lower Churn

Your customer service reps (CSRs) are on the front line of delivering an exceptional customer experience for manufacturers and distributors. However, most CSRs spend too much type typing orders in manually and not enough time talking to customers and building a deeper consultative relationship. Manual processing of emailed sales orders represents a significant obstacle to…
Make Every Sales Order a Digital Order

Reading time: 1 min

Sales order automation is the fastest path to achieving more digital orders when your customers don’t want to or feel the need to change their buying behavior. When you think of digital orders, do you think of eCommerce? Most people do. And that’s right… but not exactly. Clicking Add to Cart and completing the checkout…
Evolving from Ecommerce to Multi-Channel Order Capture

If you’re seeking advice on how to transform your ecommerce, these industry experts share their deep expertise on how to evolve in this new customer-centric digital landscape.
How Genpak Saves Thousands of Hours Per Year to Reinvest In Customer Service

Genpack’s CSR team used to spend 80% of their time on order entry and 20% of their time on customers. Now, it’s 80% on customers and 20% on order entry.
Stating the Business Case for Sales Order Automation

Manually processing purchase orders leads to a host of negative effects. Delve into the numbers to see how Sales Order Automation not only lowers costs per order by up to 50%, but how it creates unprecedented efficiencies.
McNaughton-McKay Electric Company

Reading time: 1 mins

As a busy distributor, McNaughton-McKay enjoyed efficient order processing with many of their EDI-enabled customers. But many medium and large companies still processed orders via paper or phone. To accommodate these customers, McNaughton-McKay staffed a team of customer service representatives (CSRs) to manually re-enter customer information, which led to several challenges: CSRs spending hours each…
Digital Transformation: Start with the Easy Stuff

By making Sales Order Automation the foundation of digital transformation, purchase orders can go from email to shipment in under 15 minutes, which reduces the cost per order by 50-80%.
On-Demand Webinar: Escape the Invoice Pile-Up with the Only Touchless Automation Available for SAP Business One

Watch this on-demand session to discover the exclusive industry solution tailored to SAP Business One users. Conexiom and ECS have developed a solution to automate the time-consuming three-way matching process that unlocks additional value across AP workflows.