How Fiori Capability is Transforming UX at Contact Energy

Meet the Experts

  • Craig Brown

    Application Support & Enhancement Manager, Contact Energy (NZ)

  • Bilha Reed

    Solution Analyst - Asset Management, Contact Energy (NZ)

Key Takeaways

⇨ Prototyping to inform design conversations with end-users

⇨ Ensure your UX hinges off your design, which maps to your business process

⇨ How role mapping and security design impacts your UX

The Contact Energy application team embarked on a journey to revamp their SAP user interface with Fiori, empowering their users and enhancing the overall experience. By leveraging their newfound Fiori101 knowledge and collaborating closely with the business, they developed a comprehensive set of Fiori design principles and evaluated the benefits of standard SAP content versus custom-built solutions.

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