Global Leader in Imaging Products Consolidates Operations and Improves Efficiency
Key Takeaways
⇨ Epson streamlined its global operations by automating and managing 14,000 daily event-driven processes with Redwood RunMyJobs, saving 10.5 working days every quarter.
⇨ The automation allowed Epson's SAP Basis team to shift focus from daily administration to system monitoring and management, improving overall efficiency.
⇨ Epson improved end-user experience by reducing processing times from 14 hours to 8 hours through parallel processing and optimized application infrastructure.
Epson is a global leader in imaging products including printers, projectors, and LCDs. Its innovative and creative culture extends
through a network of 81,000 employees in 115 companies globally. The company has annual sales of $9.5 billion.
Epson sought to speed up key processes and integrate disparate applications, systems, and technologies within its SAP® Enterprise Resource Planning (ERP) framework.
With 14,000 event-driven processes running every day, Epson a global leader needed to identify redundant processes and manage the process interdependencies between SAP applications. The sheer volume and frequency of processes required two on-site SAP Basis specialists, performing time-consuming manual tasks. In addition, the company needed a solution that wouldn’t disrupt everyday operations.
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Previously, Epson automated and managed their business processes with Redwood’s on-premises workload automation solution. With Redwood they seamlessly migrated to the cloud ensuring they have full flexibility and control, even during peak load times.
Redwood Software delivers IT, finance and business process automation to help modern enterprises excel in the digital age. Redwood orchestrates and automates business processes across complex hybrid IT environments so enterprise organizations can focus on business agility, cost-efficiency, and customer experiences. Our automation solutions help thousands of organizations across 150 countries execute with speed and precision. Redwood is Where Automation Happens.™
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