Linfox Saves Months for Customers with Custom SAP Warehouse Solution

⇨ SAP supported Australia-based privately-owned logistics company, Linfox, in creating a custom digital warehouse solution.

⇨ The DWS will optimize the end-to-end operation of its warehouse sites, support multi-user functionality and scalability and streamline its customer onboarding processes.

⇨ Its implementation across Linfox’s warehouse sites was completed at the end of 2020.

SAP has announced it has supported Australia-based privately-owned logistics company, Linfox, in creating a custom digital warehouse solution (DWS) to optimize the end-to-end operation of its warehouse sites, support multi-user functionality and scalability and streamline its customer onboarding processes.

The SAP Extended Warehouse Management (EWM) application was used for the creation of the custom DWS. Its implementation across Linfox’s warehouse sites was completed at the end of 2020.

The custom solution has enabled Linfox to integrate a variety of automation solutions that were running across different sites, centralizing and streamlining crucial processes such as inventory management, picking, putaway, cold chain storage, dock appointment scheduling, cross-docking and dangerous goods management.

Three of Linfox’s warehouse sites have been automated through DWS, with automated storage and retrieval systems (ASRS), robotic palletizers and goods-to-person warehouse solutions.

The use of DWS has significantly improved Linfox’s customer onboarding process, shortening the previous timeline from four months to four to six weeks. As a result, Linfox is now able to provide a “cost-effective, speed-to-market solution” for its customers.

Moving forward, the solution will help to standardize business processes across the organization, enabling strategic reporting, the provision of real-time data and further investment in automation to better serve Linfox’s customers.

Nick Delija, chief information officer, Linfox, said: “DWS powered by SAP has freed our team members to focus on higher value tasks, increasing our flexibility as a logistics partner. This was particularly crucial during the pandemic when managing distribution of vaccines.

“DWS has also increased our speed to market, bolstering our competitiveness and exceeding customer expectations. When we work with SAP to seamlessly integrate with automation solutions, there are a lot of benefits.”

Damien Bueno, president and managing director, SAP Australia and New Zealand said: “The transport, logistics and supply chain sectors have undergone significant change over the last few years, driven by ongoing pandemic-related disruption. Being able to react quickly to unexpected market and supply chain disruptions is critical to success.

“Working with Linfox, we’re helping them to centralize systems and streamline processes through real-time visibility of warehouse operations, which has enabled them to better respond to market changes and disruptions, free up resources from administrative activities and focus on driving business growth.”