LESER Deploys SAP BNAC Digital Twins to Boost Safety, Compliance, and Efficiency
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Key Takeaways
LESER GmbH & Co. KG implemented SAP Business Network Asset Collaboration (BNAC) and digital twin technology to digitize asset documentation and enhance operational efficiency, customer collaboration, and data quality.
The adoption of digital twins consolidates critical asset data into a single platform, enabling real-time access and seamless integration, which reduces administrative workload and errors while improving compliance with global safety regulations.
By leveraging BNAC, LESER achieved significant cost savings on data recording, and also strengthened customer service relationships, optimized inventory management.
Safety-valve manufacturer LESER GmbH & Co. KG has deployed SAP Business Network Asset Collaboration (BNAC) and its digital twin technology to digitize its asset documentation and collaboration processes. The move will boost customer collaboration, drive data quality, compliance, and operational efficiency, and enable real-time visibility and seamless integration across partners with SAP’s cloud-native network.
The Hamburg-based company, which is one of Europe’s largest producers of industrial safety valves, has grappled with manual processes and disparate documentation.
LESER’s legacy manual documentation practices were not only time-consuming but also error prone. Critical asset information, including specifications, certification files, and maintenance records, was scattered across silos, making it difficult to ensure accuracy, support compliance, and serve customers efficiently.
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Seamless Collaboration via SAP BNAC and Digital Twins
The company implemented SAP Business Network Asset Collaboration to establish a central source of truth for asset data. The solution provided a unified, cloud-based platform where LESER shared rich asset information, including digital twins, with customers and partners.
Digital twins are a one-to-one digital model of equipment such as machines, valves, or other industrial assets, containing master data, configuration, documents, and operational information. SAP BNAC uses these twins , so asset owners, OEMs, and service providers can access consistent data for identification, operation, and maintenance of the same physical asset.
Pierre Draheim, Product Data Management Manager at LESER explained, “The digital twin acts as a precise digital mirror of the physical safety valve and enables our customers to obtain complete, error-free and up-to-date data about the safety valves.”
LESER implemented digital twin models for both new (greenfield) and existing (brownfield) safety valves.
These digital replicas consolidate all relevant data and documentation into a single, accessible platform that mirrors the physical device. With an internationally standardized ID-Link or QR code, customers can instantly retrieve and sync product details with their own asset management systems.
By leveraging SAP Business Network Asset Collaboration, LESER established automated data sharing and real-time collaboration with customers and service providers. The solution eliminates manual reconciliation, accelerates maintenance planning, and enhances the transparency of asset histories across stakeholders.
Reduced Costs and Global Safety Compliance
Because LESER operates in strictly regulated industries, it requires its suppliers to meet high standards, so every component complies with both global and local safety rules, an essential step for ensuring valves perform safely in all markets.
With digital twins serving as a single source of truth, the company was able to ensure that customers receive complete, accurate, and up-to-date information. The automation and standardization of documentation improve compliance with global and local regulatory requirements.
Automating the sharing of asset details also reduced administrative workload, minimized data errors, and cut down on downtime due to data mismatches. LESER reported up to 95% cost savings on initial data recording activities, as customers and service partners now coordinate maintenance more efficiently.
Moreover, standardized data access helped the company optimize spare parts inventories, reduce operational costs, and support faster decision-making in both planning and execution phases. The increased speed and reliability of asset collaboration translate directly into improved customer productivity and satisfaction.
What This Means for SAPinsiders
LESER’s adoption of SAP’s collaborative asset network underscores a broader trend toward ecosystem-level digitization in manufacturing. By elevating asset data quality and facilitating seamless collaboration across organizational boundaries, manufacturers can support real-time decision-making, enhance compliance, and unlock new service-oriented business models.
SAP BNAC can become a customer-facing differentiator, not just an internal efficiency tool. Manufacturers that streamline asset data delivery and embed digital twins into customer workflows can strengthen service relationships, accelerate revenue from aftermarket services, and position themselves as digitally mature partners in increasingly connected supply networks.
As safety requirements intensify across global markets, standardized digital asset data gives manufacturers a more reliable foundation for proving compliance. Solutions
like SAP BNAC’s digital twins ensure that every stakeholder — from suppliers to operators — works from the same validated data set, reducing compliance risk and strengthening audit readiness in industries where documentation accuracy directly impacts operational safety.
