DXC Unveils New AI Impact Approach to Bolster Innovation
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Key Takeaways
⇨ Any modern, digital organization has some process that can be improved upon with AI. Companies without any AI in their SAP landscape or third-party solutions should evaluate their workflows and look for optimization opportunities.
⇨ Expecting to simply stick AI into a given area and see results is not realistic. This is why DXC offers its AI Impact approach – it is designed to demonstrate how and where companies can implement AI capabilities to address specific pain points.
⇨ Providing immediate ROI with an AI project can help sway decision makers into expanding AI investment. This will allow companies to continue to overhaul outdated workflows, maximize efficiency, and drive innovation.
Technology services provider DXC Technology announced a new methodology to help customers through an Artificial Intelligence approach called AI Impact. This new strategy aims to integrate DXC consulting, enterprise services, and engineering.
The AI Impact approach aims to reshape how companies think about AI and implement it into their workflows. The methodology seeks out ways to develop solutions to specific, real-world problems while determining user-friendly ways to implement them into an organization’s workflows.
“AI has already captured the attention and imagination of industries everywhere. From AI agents to autonomous driving and personalized medicine, companies are taking steps to unlock value from AI, which promises to reshape our world With DXC’s AI Impact approach, we are helping to push the boundaries of what AI makes possible, guided by our team of consulting, engineering and technology experts to address our clients’ most pressing challenges,” said Howard Boville, EVP, Consulting & Engineering Services.
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Use Cases
To highlight how it works, DXC shared how customers from several different industries leveraged its AI Impact model to improve their essential offerings and workflows.
- Automotive: With the help of DXC, automotive manufacturers and service providers are able to leverage AI-powered diagnostic tools to find some common issues a car might have before they become critical failures. AI can also allow drivers to customize their vehicles with personal assistants that learn how a driver operates and provide intuitive recommendations.
- Public Sector: Governments can sometimes struggle to provide access to essential public services like tax and healthcare. DXC has helped some public sector organizations offer more transparency and access to citizens through the use of AI Agents and AI enhanced processes.
- Financial Services and Insurance: Financial services and insurance organizations are beginning to struggle with the significant amount of data that they are responsible for. AI can help organizations in this sector analyze thousands of documents with AI in a much shorter timeframe than any human could accomplish. Financial services and insurance companies have also leveraged chatbots to help human agents better address customer questions.
- Healthcare: DXC implemented an AI-powered app to help measure patient symptoms in real-time, analyzing data to provide clinicians with insights that enable more accurate diagnoses and treatment plans, improving the quality of care and proactively addressing prescription resistance.
What This Means for SAPinsiders
Find the AI use case that works for you. Many organizations are beginning to realize that AI has virtually unlimited potential. Any modern, digital organization has some process that can be improved upon with AI. Companies without any AI in their SAP landscape or third-party solutions should evaluate their workflows and look for optimization opportunities.
Build an AI roadmap. While some companies may not be aware of where to apply AI, other might not know how. Expecting to simply stick AI into a given area and see results is not realistic. This is why DXC offers its AI Impact approach – it is designed to demonstrate how and where companies can implement AI capabilities to address specific pain points.
