SAP Business Processes

Automation in ‘Medication Dispensing’ with SAP BTP by Avvale

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Key Takeaways

⇨ Transitioning from manual to automated medicine dispensing brings many benefits to patients, healthcare professionals, pharmaceutical organizations, and medication delivery points.

⇨ Automating with SAP BTP can transform the patient experience by providing greater convenience, safety, expanded access to medications, and personalized education and follow-up, resulting in smoother interactions with their medical treatment.

⇨ Harnessing the power of the cloud and real-time data, Avvale develops advanced yet streamlined plans for healthcare providers, enabling them to offer cutting-edge services sustainably while keeping the focus on patient care.

A non-profit private corporation within the Family Subsidy System and Colombian Social Protection and Security System, offering a range of social services, including healthcare and education, faced several challenges to improve their medication dispensing process and ensure legal compliance. These included enhancing delivery times to meet National Health Superintendent requirements, ensuring proper dispensing practices for correct medication in the right concentration and quantities, improving service quality for patients, preventing overdosing and fraud, optimizing inventory management in pharmacy centers, providing timely attention with a maximum wait time of 10 minutes per patient, and managing a high daily volume of medication dispensing.

For example, overdosing in medication dispensing occurred due to factors like human errors, issues in the dispensing process, and poor communication between the doctor, pharmacist, and patient. Other common causes included calculation errors during medication preparation, misunderstandings from unclear prescriptions or patient instructions, and labeling issues resulting in incorrect dosage information.

Transitioning from manual to automated medicine dispensing brings many benefits to patients, healthcare professionals, pharmaceutical organizations, and medication delivery points. This shift is highly helpful across the board.

To address this client’s challenges, Avvale implemented the SAP BTP solution, achieving substantial time and cost savings by managing the entire dispensing process within a highly available 24/7 cloud system. This implementation streamlined management, operations, and execution with enhanced precision and efficiency.

Automating with SAP BTP significantly transformed the patient experience by providing greater convenience, safety, expanded access to medications, and personalized education and follow-up, resulting in smoother interactions with their medical treatment. From presenting a prescription to acquiring medications, automation optimized wait times, ensured precise dosing, and minimized errors. Automating medication dispensing boosts operational efficiency, reduces medication waste, optimizes resource use, and minimizes the environmental footprint of the pharmaceutical industry. This contributes to sustainability and supports the global effort to reduce greenhouse gas emissions.

Avvale enables healthcare organizations to support efficiency and precision in automating ‘Medication Dispensing’ with solutions like SAP BTP that help generate optimal response times, business productivity, and improve patient service quality.

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