Setting the right specifications for an ERP implementation, upgrade, enhancement, or optimization project is a very difficult thing to do. Even the best field consultants and project managers can be taken by surprise at the post-cutover outcome. This article shows you how to achieve your hoped-for business results and avoid unintended consequences by introducing you to some helpful Six Sigma concepts and showing you how to use them in your own SAP projects, without the need for Six Sigma expertise, and without the need to actually adopt any Six Sigma measures. All you have to do is apply some Six Sigma concepts to your way of thinking. This article shows you how.
Kurt Goldsmith
Kurt Goldsmith is a senior business consultant for Enowa Consulting, specializing in the diagnosis and resolution of productivity-related integration issues between a company’s division of labor (end users, managers, executives) and SAP software (R/3, BW, APO, CRM). He also has a lifetime performance record of one win and two third-place finishes from five career starts as a thoroughbred racehorse trainer.
You may contact the author at kurt.goldsmith@enowa-consulting.com.
If you have comments about this article or publication, or would like to submit an article idea, please contact the editor.