SAP BTP Series: Use Case Customer Portal
Key Takeaways
⇨ The application serves as a centralized platform for order placement and management, featuring a comprehensive product catalog and an intuitive dashboard that displays key metrics and personalized product suggestions.
⇨ Integration with SAP enhances the application's efficiency and reliability, enabling real-time data synchronization, automated invoice generation, and streamlined order fulfillment processes, ultimately improving operational workflows.
⇨ The customer portal is adaptable for various industries beyond pharmaceuticals, offering features like detailed order tracking and logistics integration, which ensures compliance and enhances user satisfaction through a user-friendly interface.
Now that we have discussed SAP BTP and the various components, we will talk about a few use cases of the technology. The use cases are almost limitless, but these are just to circulate some ideas. In the following use case, written by Aryan Tomar, we discuss the creation of a customer portal for order management. The application is written outside of SAP but uses BTP’s CPI (Cloud Platform Integration) to move data between SAP and the application. By using this technology, the application keeps a clean core that is easy to upgrade, with minimal impact on the originally designed app.
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