Addressing the Challenges of Infrastructure Refreshes

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Key Takeaways

⇨ Regular Infrastructure Refreshes: Organizations that regularly schedule IT infrastructure refreshes for their SAP systems experience fewer challenges, such as staffing shortages and decision-maker buy-in, compared to those that refresh on an as-needed basis.

⇨ Importance of Automated Testing: Automated testing is underutilized, but it significantly improves the efficiency and accuracy of SAP upgrades and migrations, helping organizations avoid errors and downtime.

⇨ Value of the Right Infrastructure Partner: Partnering with a reliable third-party provider for infrastructure maintenance and updates can streamline the refresh process, reduce risks, and ensure better outcomes, especially when migrating to SAP S/4HANA.

Two improvements will help SAP customers the most when it comes to the challenges of refreshes their IT infrastructure: more frequent and proactive scheduling and investment in resources to assist with additional work. Participants in our research told us these two enhancements would improve not only the update process, but also their business results.

Nearly a third of SAP customers (32%) believe more frequent and proactive scheduling improves refresh process, and 42% said it leads to better outcomes. These customers reported that investing in resources, including outsourcing, vendor support, and cloud tools, would have positive effects.

“It’s important to have a defined technical road map for infrastructure updates and refreshes, which we use to prioritize and plan in conjunction with business-related capability road maps.”
– SAP customer

Nutanix is a global leader in cloud software and hyperconverged infrastructure solutions, making challenging infrastructure invisible so that IT can focus on the applications and services that power their business. Companies around the world use Nutanix Enterprise Cloud OS software to bring one click application management and mobility across public, private and distributed edge clouds so they can run any application at any scale with a dramatically lower total cost of ownership. The result is organizations that can rapidly deliver a high-performance IT environment on demand, giving application owners a true cloud-like experience.

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