STA Technologies
STA Technologies is a company specialized in SAP add-on product development. Our primary product is the ITSM Connector for SAP that allows SAP customers to simplify and enhance SAP support processes, reduce ticket resolution times and cut SAP IT costs. The company is based in Budapest, Hungary and was founded in 2008. We are an SAP Silver Partner and also a ServiceNow Registered Partner and our products are certified by SAP and ServiceNow.
Featured Solutions
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ITSM Connector for SAP
Simplify and enhance SAP support, speed up ticket resolution and reduce related costs using this certified SAP add-on.
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Knowledge Add-on for SAP
Provide self-service issue resolution for SAP end users by embedding Knowledge Base search results into standard SAP F1 help.
Featured Content
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Get an Overview of our ITSM Connector for SAP & Understand How Your Company can Benefit from Using it to Integrate your SAP Systems with Your Existing ITSM Platform (ServiceNow, Jira etc.)
Learn how you can improve your SAP support process using integration and smart automation. Improve service desk KPIs, reduce the number of tickets and cut SAP support costs.
Multimedia Center
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On-demand Webinar: Integration of SAP Systems and ITSM Platforms to Simplify SAP Support and Cut Related Costs
Learn how to reduce SAP ticket resolution time, improve service desk efficiency and cut SAP support costs using the ITSM Connector for SAP.
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How Celsa Group Used Integration and Smart Automation to Reduce SAP Support Costs
Celsa Group integrated their SAP ECC system with ManageEngine ServiceDesk Plus to reduce SAP ticket resolution time.
Articles / Case Studies / Videos
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STA Technologies and LTIMindtree integrate AI into ITSM Connector for SAP
STA’s ITSM Connector saves time by reducing the number of tickets created as solutions can be directly arrived at with the automated Gen-AI tool, in built. It can be integrated with most ITSM platforms and works with all SAP S/4HANA releases.
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Create ServiceNow Tickets from SAP GUI to Improve Your SAP Support Process
Let your SAP users create tickets in ServiceNow directly from SAP GUI using the ITSM Connector. Tickets are automatically categorized and routed based on SAP transaction, module etc. and contain all relevant information (SAP transaction, user, system details, authorization report).
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SAP Focused Run 4.0 – ServiceNow Integration – Monitoring and Alerting
Learn how you can integrate SAP Focused Run and ServiceNow systems to have ServiceNow incidents automatically (or manually) created for Focused Run alerts.
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Integration of SAP and Jira
Learn how you can speed up SAP incident resolution by letting SAP users create tickets in Jira directly from SAP GUI or Fiori Apps using the ITSM Connector. The generated Jira tickets contain all relevant information (SAP transaction, user, system details, authorization report, Fiori app details) so the support teams can immediately start working on…
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Create ServiceNow Incidents Directly from RF Devices Running SAP EWM
Submit ServiceNow incidents from mobile devices running SAP EWM. All relevant information attached automatically (warehouse details, program details, mobile device details etc.).
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Neptune DXP SAP Edition meets IT Service Management – create tickets from Neptune apps
Learn how the ITSM Connector allows your end users to create incidents in external ticketing tools like ServiceNow, Jira, ManageEngine ServiceDesk Plus whenever they experience an error in a Neptune Software Application. All Neptune-related information is automatically added to the tickets, which are routed and categorized automatically.