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SAP User Research Panel

The SAP User Research Panel gives SAP users a voice by letting them share their product feedback through research studies. Participants can directly interact with SAP product and design teams – easy and remotely.

The derived user insights help drive product planning as well as design and development processes, ultimately leading to the creation of even more successful and user-friendly products and solutions. The panel sign-up is easy, and participation is voluntary.

Featured Initiative and Stories

  • Young female person with short hair laughing while carrying a mobile in her right hand

    Your Voice Matters - Join Now!

    Do you use SAP products in your daily work and wish you could tell someone how to make the products you use every day even better? Now you can by joining our SAP User Research Panel and actively taking part in user research. Join the SAP User Research Panel and learn more.

  • A wheel loader entering a salt mine in Zielitz, East Germany

    Customer Success: Digitizing Mining Maintenance

    User insights and SAP Fiori have helped mining company K+S improve the efficiency of their maintenance teams in a 61km² underground mining field. Their teams earlier bridged long distances with paper documents solving to 1,000+ printouts per day.

  • A happy male person wearing a cap and typing on his mobile phone. He stands in front of a light-blue wall

    What is User Research at SAP and How to Shape Your Product?

    We collected 6 key benefits of user research and explain how SAP conducts user research studies. This helps create experiences that make users of SAP products more effective at their jobs.

Featured Content

  • Two hands of a female person interacting with a mobile phone placed on a table. Above the phone are five silver stars in the front and the silhouette of the female person in the back

    Involving Customer Feedback: New Outage Experience in SAP for Me

    SAP has developed a new Outage Experience within SAP for Me, collaborating with customers to enhance decision-making and communication during outages by providing real-time notifications and customizable features that cater to specific business needs.

  • A happy female person with curly hair typing on her mobile phone. He stands outside in front of a green-colored wall

    Your Voice Matters

    Your voice matters! Join the SAP User Research Panel SAP strives to offer the best product experiences to our customers. That’s why we’d love to hear your feedback on the SAP products you use. Signing up is easy. Simply provide your details below. Our product teams will then invite you to the studies most relevant to you. Study participation is completely voluntary. Get started now!

Multimedia Center

  • SAP User Research Panel video about the Fiori Makers Bootcamp.

    Customer Success: Digitizing Mining Maintenance

    K+S is one of the largest potash suppliers in the world and the leading salt producer in Europe. They teamed up with the SAP Fiori Makers, who lead intensive hands-on workshops with a user research and design-led development focus, to jumpstart the UX process transformation for companies around the world. The goal was to offer an easily accessible solution for maintenance, giving an overview of information about machine status and tasks as well as shift details. For this, SAP design, product, and user research experts came together with business representatives and SAP users from K+S for a 4-day onsite boot camp.

  • SAP User Research Panel video about the SAP Fiori User Experience.

    Siemens: Translating the users' needs to a simplified UX in finance

    Siemens, one of the largest industrial manufacturing companies in the world, harmonized and simplified the user experience for Finance as part of its digital transformation journey with SAP S/4HANA. In this video they share their story and their success criteria for ensuring a smooth transition to a new UX.

Articles / Case Studies / Videos

  • The silhouette of a female person typing on her mobile while shopping in a supermarket

    SAP and Swedish Food Retailer Axfood Bring the Right Product Mix to Supermarkets

    Reading time: 4 mins

    Axfood, Sweden’s second largest food retailer, worked with SAP to develop a new solution for assortment planning, now available as a standard SAP product.

  • Two store employees talking with each other in a supermarket. The male employee on the left carries a printed staffing plan and a shelve product while the female colleague on the right is checking further on the shelve.

    Self-scheduling on the go: Digitalizing staffing at dm-drogerie markt with projekt0708

    Reading time: 3 mins

    More than 40,000 employees ensure that 2,000 branches of the dm-drogerie markt run smoothly in Germany. Reflecting the company’s dialogical philosophy, dm attaches particular importance to freedom of decision-making for employees. With leadership supporting self-management, the staffing applications aim to put employees in the center. With an average of 20 employees per store, an intelligent…