Case Studies

Our library of customer case studies focuses on insights, advice, and best practices. The featured case studies highlight how customers are using SAP solutions to streamline business processes, reduce errors, increase ROI, automate workflows, and more.

554 results

  1. How AdminaHealth Helps Companies Transition to and Manage Self-Funded Healthcare Plans with SAP Business All-in-One

    Reading time: 6 mins

    For many organizations, creating a self-funded healthcare plan for employees is an attractive option for managing or even reversing rising healthcare costs and insurance premiums. With these savings come new complexities, however, as many of the administrative tasks once held by the insurance companies now fall on the organization. Enter AdminaHealth – a company primed…

  2. Creating a Culture of Collaboration at Sargent & Lundy

    Reading time: 13 mins

    When power project services company Sargent & Lundy was faced with the need to empower new staff with the knowledge to succeed, business leaders recognized the immediate need for capturing expert knowledge from seasoned, in-house specialists before they reached retirement age. This institutional knowledge could – and should – be shared with their increasingly global…

  3. Sealed Air Packages an Improved Customer Experience

    Reading time: 8 mins

    As producers of packaging materials, Sealed Air – the inventors of Bubble Wrap – helps organizations deliver products to their customers. Recently, Sealed Air has been focusing much of its energy on delivering better service to its own customers, embarking on a project to realign its customer service processes to new demands. This change, driven…

  4. How Thomas Cook Group Airlines Keeps Pace with Evolving Tourism Industry

    Reading time: 6 mins

    The digital economy is taking the travel and tourism industry to new destinations, and Thomas Cook Group Airlines knew it had to make the journey to digital business. As part of the airline provider’s digital business strategy, it strove for ways to automate, standardize, and streamline its processes. Previously, the airline’s IT landscape consisted of…

  5. SCHOTT KAISHA Bottles a Fresh Start

    Reading time: 9 mins

    SCHOTT KAISHA is a prolific provider of containers for the pharmaceutical industry, but as its business increased, the organization’s legacy system could not contain its growth. The company needed a systems upgrade if it was going to keep up with the pace of production. To do so, it partnered with Deloitte to undergo an SAP…

  6. The Kraft Heinz Company Unlocks Recipe for Strategic Business Insight

    Reading time: 7 mins

    When the merger between Kraft Foods and Heinz was finalized in July 2015, the resulting Kraft Heinz Company became the fifth-largest food and beverage company in the world — and the volumes of data that the newly merged company had to manage were as expansive as the organization itself. Learn how Kraft Heinz migrated its…

  7. The Rockport Group Walks Tall in the Cloud

    Reading time: 8 mins

    The Rockport Group has long been focused on helping its customers find the right fit – and when the business was sold and subsequently set up as an independent company, it needed to find a good fit for itself. The organization began looking for a way to stand up its own IT infrastructure without pulling…

  8. A Next-Generation Finance Platform at Carter’s

    Reading time: 9 mins

    Carter’s, Inc., whose business includes the well-known OshKosh B’gosh brand, is the leading brand of clothing items for children in the US. With merchandise sold in more than 1,000 company-owned stores, as well as in most large retail department stores and online, Carter’s has hundreds of thousands of transactions touching its financial systems every day…

  9. Merck Focuses on Data-Driven Platform Strategy

    Reading time: 7 mins

    Merck & Co., one of the world’s largest healthcare companies, has seen its data explode since it first implemented SAP Business Warehouse (SAP BW) on a third-party database that started to struggle as Merck’s massive data volumes hit the 15TB mark. To enable deep analytics insights and real-time access to all its growing data, Merck…

  10. PeroxyChem Starts a Cloud Reaction

    Reading time: 8 mins

    When PeroxyChem was divested from its parent company, it had only one year before it had to get off its parent company’s IT systems and stand up its own. This meant the opportunity to create a systems landscape poised for growth – if the newly divested business could meet all the challenges of building an…