Case Studies
Our library of customer case studies focuses on insights, advice, and best practices. The featured case studies highlight how customers are using SAP solutions to streamline business processes, reduce errors, increase ROI, automate workflows, and more.
554 results
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Hunter Douglas Gets Illumination from SAP S/4HANA Consolidation
Window treatment company Hunter Douglas, like many SAP customers, has grown through a continuing series of acquisitions. As business owners come into the family, they benefit from the organization’s minimum interference approach, however, the decentralized model presented challenges over time, particularly in supply chain management and purchasing. Learn how Hunter Douglas consolidated its business processes…
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Pfizer Standardizes Process Controls and Moves to Continuous Remote Audits
This case study explains how the Manual Control Performance (MCP) capability in SAP Process Control empowered Pfizer, an American multinational pharmaceuticals company headquartered in New York City with approximately 88,300 employees worldwide, to standardize controls across all sites, centralize, control performance, and perform continuous control monitoring (CCM). Membership Required You must be a member to…
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Brighthouse Financial Accelerates User Provisioning Cycles
Before integrating Saviynt’s Identity Governance and Administration (IGA) solution and SAP Access Control, Brighthouse Financial ran an entirely manual user provisioning process using an access request feature in SharePoint. This case study explains how the Fortune 500 company improved their user provisioning processes for SAP products with SAP Access Control and then implemented Saviynt’s IGA…
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Launching Platforms for Personalized, Behavioral, Customer-Centric Engagement in Banking and Insurance
Learn how Discovery Group recently partnered with SAP to extend its offerings to provide personalized, behavioral, customer-centric engagement, journeys, and outcomes for its members. On the insurance side of the business, Discovery Health created a unique program to incentivize healthy behavior through its Vitality brand, rewarding members for their healthy living choices. On the banking…
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Medical Equipment Manufacturer Prevents Equipment Shortages During COVID-19 Outbreak
This SAPinsider case study shares how a large global diagnostic medical equipment manufacturer implemented business contingency plans to prepare for the increased demand and disrupted supply chains caused by the COVID-19 crisis. Membership Required You must be a member to access this content.View Membership LevelsAlready a member? Log in here
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Sun Chemical Significantly Reduces Errors in Cash Application Processes
SAPinsider interviewed Erin Carter, Manager Global Treasury Operations at Sun Chemical. The company is the world's largest producer of printing inks and pigments, has more than $7.5 billion in annual sales, and over 20,000 employees in sixty-three countries. About a quarter (26%) of SAP customers currently use an intelligent cash application solution, according to SAPinsider’s…
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AGL Energy Tracks and Traces Tens of Thousands of Serialized Rotable Parts
Most (70%) SAP customers have integrated product or asset requirements to product models to support traceability of parts, according to SAPinsider's "Intelligent PLM Benchmark Report." One of those customers, AGL Energy, uses this integrated data to trace rotable parts through an SAP Fiori app implemented at the same time as SAP S/4HANA. SAPinsider recently interviewed…
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Inside a Multi-Phased SAP Digitization Journey II
Mobile service provider Vodafone Group has grown tremendously since its creation 27 years ago. And in today’s booming mobile market, there is no foreseeable end in sight. But to continue to grow as a company, Vodafone needed to function more like a single entity, with common practices, centralized operations, and data sharing between operating companies.…
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American Snack Company Saves Millions by Improving SAP TM User Experience
Approximately 23% of SAP customers currently use SAP Transportation Management (SAP TM) according to SAPinsider's "Transforming the Intelligent Supply Chain" research. This makes it the second most popular SAP supply chain product after SAP Advanced Planning and Optimization (SAP APO). SAP customers that use SAP TM are 83% more likely to focus on digital transformation…
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How Bunge Overcame the Global Challenge of Centralizing HR Processes
In an environment of increasingly distributed workforces, SAP customers need to scrutinize their human resources (HR) practices more closely than ever. This case study takes a look at how agribusiness and food company Bunge — which supplies some of the biggest food processors and foodservice brands in the world with agricultural commodities, such as grains…
