SAP Change Management in 2025: Get Ready for the Demise of SolMan
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Key Takeaways
⇨ SAP Solution Manager (SolMan) will be out of mainstream maintenance by the end of 2027, prompting organizations to explore alternative change management solutions.
⇨ Companies can either continue using SolMan temporarily, adopt SAP Cloud ALM for cloud environments, or integrate third-party platforms like REALTECH's SmartChange for unique requirements.
⇨ Effective integration of change management processes with IT service management tools like ServiceNow is crucial to improve workflows, minimize errors, and enhance employee productivity.
SAP has announced that its popular SAP Solution Manager (SolMan) offering will be out of mainstream maintenance by the end of 2027. Many organizations used this solution, particularly its Change Request Management (ChaRM) module, to oversee their change management strategies.
This leaves companies who relied on SAP SolMan at a pivotal point. They need a new option to replace the output of SAP SolMan. But what are those options? And how do organizations determine which one is best for them?
How to Manage SolMan End of Maintenance
To help companies answer these important questions, the IT services and process management experts at REALTECH laid out the options that companies using SAP SolMan have when facing the end of maintenance deadline.
Explore related questions
- Continue with Solution Manager: Many SAP organizations, particularly those operating in on-premises environments, can continue using SAP Solution Manager. This functions as a stop-gap option, giving businesses time to determine their cloud migration plans.
- Adopt Modern ALM Solutions: For organizations that operate in the cloud, they have the option to use SAP Cloud ALM as a replacement for SAP SolMan. It offers similar capabilities overall, though some organizations may find the need to combine it with other offerings to achieve the full range of capabilities that SAP SolMan has.
- Integrate into Third-Party Platforms: If using either of the current solutions provided by SAP does not meet their needs, organizations can leverage third-party requirements like REALTECH’s SAP Change Management Software, SmartChange. This solution offers seamless integration with companies like Jira and ServiceNow, among others. This option may appeal to those SAP organizations with more unique or advanced requirements.
To help companies better understand their options, REALTECH hosted a webinar demonstrating how they can future-proof SAP change and transport management by integrating it directly into an ITSM tool like ServiceNow, Jira, and more.
The Importance of Integration
Many organizations opt to integrate change management processes with IT service management platforms like ServiceNow to better manage their SAP environments, bolstering efficiencies and streamlining important workflows. REALTECH’s SmartChange offering is a top option for this practice, helping users overcome unintended hurdles in the change management process.
The integration between SmartChange and ServiceNow helps users avoid inefficient processes that emerge when they have to switch back and forth between different systems to accomplish essential tasks. It also eliminates the need for manual data transfer, which can introduce inaccuracies and inefficiencies into the process.
Overcoming these obstacles with more efficient and streamlined processes produces tangible benefits, like minimized errors, enhanced productivity, and reduced frustration from employees. Leading companies are always improving the ways they operate, and streamlining change management through REALTECH’s integration with ServiceNow is a top option for leading SAP organizations.
What This Means for SAPinsiders
The Cloud is coming. SAP has indicated that its innovations will come through the cloud, as evidenced by the end of maintenance for SAP ECC and SAP SolMan. SAP organizations need to be ready to adopt cloud-native solutions so they can continue to optimize workflows. There is still plenty of time for companies to move to the cloud and reap the benefits.
Integration is everything. Siloed and clunky workflows are all too common among SAP landscapes. One of the top ways to overcome them is through integration. When businesses use solutions like REALTECH’s SmartChange, they can avoid disparate data sources, siloed workflows, and reduce the chances of introducing errors.
Remember the human element. While it is important to track data on how change management affects efficiency and deliver ROI, companies should also keep their employees in mind. Do solutions reduce frustration and bolster morale? These important questions can help guide businesses to find the best change management options.
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