SAP Solution Manager


What Is SAP Solution Manager?

SAP Solution Manager is an application lifecycle management (ALM) platform used to implement, maintain, and integrate SAP systems and troubleshoot problems. SAP Solution Manager provides integrated content, tools, methodologies, and access to SAP systems. It combines process modeling in SAP Signavio Process Manager, automated application testing in Tricentis Test Automation for SAP, and learning management in SAP Enable Now to support business transformation.

System administrators use SAP Solution Manager to make changes to an IT environment, monitor solutions in real time, integrate new on-premise and cloud solutions, test updates to solutions, document business processes, and control access rights.

What Is SAP Solution Manager?

SAP Solution Manager is an application lifecycle management (ALM) platform used to implement, maintain, and integrate SAP systems and troubleshoot problems. SAP Solution Manager provides integrated content, tools, methodologies, and access to SAP systems. It combines process modeling in SAP Signavio Process Manager, automated application testing in Tricentis Test Automation for SAP, and learning management in SAP Enable Now to support business transformation.

System administrators use SAP Solution Manager to make changes to an IT environment, monitor solutions in real time, integrate new on-premise and cloud solutions, test updates to solutions, document business processes, and control access rights.

SAP Solution Manager features include:

  • Change Request Management — application management process of documenting and controlling the approval process for changes that need to be made to a system.
  • Application Operations — tools for monitoring applications for efficiency and technical issues, including system monitoring, user experience monitoring, integration monitoring, SAP HANA and business intelligence monitoring, job monitoring, self-monitoring, root-cause analysis, and system recommendations.
  • Solution Integration — ability to integrate disparate systems, such as SAP S/4HANA, SAP Ariba, SAP Integrated Business Planning, and SAP SuccessFactors.
  • Solution Testing — manual and automated testing of both SAP and non-SAP solutions.
  • Business Process Documentation — detailed documentation of business processes for teams to use when onboarding new employees or learning to use a solution themselves.
  • Access Control — ability to control who accesses what within SAP Solution Manager and when.

Additional Resources for SAPinsiders

SAP Solution Manager 7.2: Solution Documentation 101. Solution documentation has been revamped in SAP Solution Manager 7.2 and is the starting point/prerequisite to use key functionalities like business process monitoring, test management, and impact analysis. This presentation reviews the changes, dives into the new business process library, and explains how to document, model, and release business processes and updates in SAP Solution Manager 7.2.

Secure Your SAP Landscape with SAP Solution Manager 7.2. Bundled with standard and enterprise SAP support agreements, SAP Solution Manager 7.2 includes five integrated applications to safeguard SAP systems against cyberthreats: service level reporting, dashboard builder, system recommendations, interface and connection monitoring, and monitoring and alerting infrastructure. This article reviews these security tools and explains how to take advantage of them to secure your enterprise.

The SAP Solution Manager Role Matrix Made Easy. This article explains how to build a robust position-mapping role matrix by identifying SAP Solution Manager roles that address your organization’s requirements and support the future use of SAP Solution Manager functionalities.

27 results

  1. Look Beyond the Headlines When it Comes to Change Management in the Cloud

    Reading time: 2 mins

    The upcoming end-of-maintenance of SolMan in 2027 means organizations will have to reconsider their IT service management (ITSM) strategies.

  2. SAP Solution Manager’s not so ChaRM-ing Demise

    Published: 07/24/2024

    Reading time: 1 mins

    While SAP Cloud ALM serves customers who focus on cloud applications, those who prefer not to move to the cloud seek alternative solutions. SAP teams heavily reliant on Change and Request Management (ChaRM) within Solution Manager may feel left out. To manage SAP transports without ChaRM, consider moving away from Solution Manager before its planned…

  3. SolMan End of Life: How to Rescue your ChaRM Change Documents

    Published: 07/24/2024

    Reading time: 2 mins

    As SAP Solution Manager is nearing the end of its maintenance period, SAP organizations must find alternatives. One recommended alternative is REALTECH SmartChange, not only as a successor for ChaRM, but also a tool-based migration solution. In this blog, we will examine some of the key advantages that a tool-based migration solution has, as well…

  4. SAP Solution Manager End of Life – Time to Change Perspective [Webinar]

    The upcoming end of maintenance for SAP Solution Manager is a challenge for many SAP customers. Although SAP Cloud ALM is available as a potential successor, it does not offer a comprehensive replacement for Solution Manager. Especially SAP teams that rely on Change and Request Management (ChaRM) feel left out. In this webinar, you will…

  5. photograph of a bright orange sunset, end of SAP SolMan maintenance concept

    The End Of SAP SolMan Is Coming, Are You Ready?

    Reading time: 2 mins

    As the end of maintenance for SAP Solution Manager (SolMan) draws near, SAP users are faced with the pressing need to reassess their strategies for change and transport management. For many, particularly those heavily reliant on Change and Request Management (ChaRM), the transition away from SolMan poses a significant challenge. Although SAP Cloud ALM stands…

  6. interconnected green thin ropes in front of a light red background - ITSM connector concept

    Tackling the Challenges of Transition from SAP SolMan to Cloud ALM with the Help of ITSM Connector Tools

    Reading time: 2 mins

    With the SAP SolMan’s end-of-life approaching in 2027, companies must implement a strategic migration plan to the Cloud ALM.

  7. Securing SAP Systems from Cyber Attack with SAP Solution Manager

    Protecting SAP systems against advanced cyber threats using standard tools available to all SAP support customers is vital. This includes System Recommendations for patch management, Configuration Validation for vulnerability management, System Monitoring for threat detection, and Guided Procedures for incident response. Some important questions are: - How can I manage cyber threats with tools that…

  8. Application Lifecycle Management Strategy and Roadmap

    Join us for a session that introduces the Application Lifecycle Management (ALM) portfolio, including SAP Solution Manager, SAP Cloud ALM, SAP Focused Run and more. Explore the roadmaps and key advice to match the right ALM solution for your organization. Attend this session to : -Learn about the Application Lifecycle Management portfolio offerings of SAP…

  9. Application Lifecycle Management: Meet-the-Expert

    Is your Application Lifecycle Management (ALM) strategy on track and ready for today’s cloud and hybrid solutions and tomorrow’s SAP – the intelligent suite of integrated applications? Join us in this session to meet with SAP Product Management for Application Lifecycle Management. Explore the benefits and advantages of SAP’s end-to-end ALM offerings: SAP Solution Manager,…

  10. What’s New with SAP Solution Manager 7.2 SPS12, Focused Build and Focused Insights SP07

    Join us in the session that celebrates the launch of the latest new features and key capabilities for SAP Solution 7.2 SPS12, Focused Build SP07, and Focused Insights SP07. Attend this session to: Hear from our experts on highlights in this support-pack-stack release. Know the key highlights of SPS12 for SAP Solution Manager 7.2 Get…