Meet the Expert
![](https://sapinsider.org/wp-content/uploads/2021/11/Saurabh-Kumar_Infosys.jpg)
Saurabh Kuma
Practice Leader – Customer Experience and Qualtrics, Infosys
Saurabh is an Engagement Manager at Infosys with 18+ years of experience in positioning and implementing Customer Experience solutions for clients
across various industries. He has a special interest in experience management solutions for an intelligent enterprise.