A Virtual Win: Why SAP Integration is Vital for ServiceNow

Data governance, data accuracy and financial efficiency are crucial for enterprises. Bringing seamlessness and common sense to SAP and ServiceNow users is key to freeing-up IT skills, driving transformation and creating real business value.

Reading time: 8 mins

Key Takeaways

⇨ Using ServiceNow’s Integration Hub, which enables users access to the automation engine where they can create workflows inside of ServiceNow using virtualized master data from SAP

⇨ Organizations can jump start OT Service Mapping and OT Vulnerability Response Risk Calculations with full visibility of SAP.

⇨ For any organization looking at how to modernize their operations, accurate, bio-directional real-time data integration from SAP into ServiceNow is transformational, even more so if it does not demand huge IT resources to make it happen.

Despite some positive signs in recent months of slowing interest rates and inflation, the global economy will remain in a volatile state as we head into 2024, at least according to the World Economic Forum. For most organizations faced with the prospect of continued uncertainty, this raises a few questions around investment and competitiveness. There are some common problems around IT skills shortages, as well as managing legacy IT investments, to which digital transformations are seen as an answer. But the fact is, not all transformations are equal.

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