SAP Details First Cloud-Only Innovations
Announces Generative AI Assistant Joule and New Sustainability Features are Available to RISE with SAP Customers Only
Meet the Experts
Key Takeaways
⇨ Generative AI assistant Joule uses natural language and will be embedded in multiple SAP offerings
⇨ SAP S/4HANA Cloud, private edition will move to major releases every two years with feature updates every six months
⇨ Both Joule and new sustainability features will only be available to RISE with SAP users
Despite fielding many questions over the last few months about whether they are abandoning customers running on-premise solutions, and with CEO Christian Klein recently being compelled to make a statement at a customer event about how “no customer would be left behind,” SAP doubled down on their cloud ERP messaging during the “Rise into the Future with SAP” event
held on September 26th.
SAP Chief Marketing and Strategy Officer Julia White announced SAP S/4HANA Cloud, private edition, release 2023, which will be a major milestone for SAP and part of a new two-year release cycle that is planned for SAP S/4HANA Cloud, private edition. New enhancements, or feature packages, will be made available every six months, and there will be an extension from five to seven years of the maintenance window for each release.
In addition, White also announced the generative-AI assistant Joule during the broadcast. Although White stated that Joule will use natural language and will be embedded across SAP’s cloud enterprise portfolio, the initial use cases will be in SAP SuccessFactors and the SAP Start suite later this year. Joule will come to SAP S/4HANA Cloud, public edition early in 2024, with SAP Customer Experience, SAP Ariba, and SAP Business Technology Platform (BTP) to follow in the future. Joule is designed to sort through and contextualize data from multiple systems and present the insights that it finds.
These new features will only be available to customers running RISE with SAP. Klein committed to not leaving any customers behind, and that SAP will continue to invest in features and functions for on-premise customers. The difference is that what Klein defines as “strategic innovation” will only be available in the cloud. This includes the Joule AI, and new sustainability features that were demonstrated during the “Rise into the Future” event.
Premium
