State of the Market on Benefits Administration and How to Transform
Wednesday, October 23, 2024 at 2:00 pm
Meet the Speakers
Key Takeaways
⇨ Overall customer satisfaction with benefits administration is mid-level, indicating a significant opportunity for improvement in this critical HR process.
⇨ Key areas for enhancement include better integration, a more intuitive user experience, and increased transparency in benefits administration.
⇨ Challenges such as lack of necessary skill sets, skepticism towards existing systems, and concerns about cybersecurity hinder the improvement of benefits administration processes.
The latest SAPinsider research finds that on the whole customers experience mid-level satisfaction when it comes to benefits administration. It is a critical HR process yet for many organizations resources and projects are not allocated to support its improvement. Yet when it comes to employee satisfaction, benefits administration is paramount. In this interactive webinar we will provide an overview of our latest research along with a practical Q and A on how to improve and transform this critical function.
You will:
- Understand why companies are not satisfied with current benefits administration and why the overall experience and access to information is not meeting employee expectations.
- Discover key areas that companies are looking to improve including improved integration, a more intuitive user experience, and greater transparency into the overall process.
- Know what challenges customers are facing to improve the process such as the lack of skillsets and lack of faith in some of the existing systems.
- Find out why customers are concerned about cybersecurity and how they want more centralized access to benefits information.
Sponsored by:
Premium
