Case Studies
Our library of customer case studies focuses on insights, advice, and best practices. The featured case studies highlight how customers are using SAP solutions to streamline business processes, reduce errors, increase ROI, automate workflows, and more.
321 results
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How Thomas Cook Group Airlines Keeps Pace with Evolving Tourism Industry
The digital economy is taking the travel and tourism industry to new destinations, and Thomas Cook Group Airlines knew it had to make the journey to digital business. As part of the airline provider’s digital business strategy, it strove for ways to automate, standardize, and streamline its processes. Previously, the airline’s IT landscape consisted of…
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SCHOTT KAISHA Bottles a Fresh Start
SCHOTT KAISHA is a prolific provider of containers for the pharmaceutical industry, but as its business increased, the organization’s legacy system could not contain its growth. The company needed a systems upgrade if it was going to keep up with the pace of production. To do so, it partnered with Deloitte to undergo an SAP…
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The Kraft Heinz Company Unlocks Recipe for Strategic Business Insight
When the merger between Kraft Foods and Heinz was finalized in July 2015, the resulting Kraft Heinz Company became the fifth-largest food and beverage company in the world — and the volumes of data that the newly merged company had to manage were as expansive as the organization itself. Learn how Kraft Heinz migrated its…
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The Rockport Group Walks Tall in the Cloud
The Rockport Group has long been focused on helping its customers find the right fit – and when the business was sold and subsequently set up as an independent company, it needed to find a good fit for itself. The organization began looking for a way to stand up its own IT infrastructure without pulling…
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A Next-Generation Finance Platform at Carter’s
Carter’s, Inc., whose business includes the well-known OshKosh B’gosh brand, is the leading brand of clothing items for children in the US. With merchandise sold in more than 1,000 company-owned stores, as well as in most large retail department stores and online, Carter’s has hundreds of thousands of transactions touching its financial systems every day…
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Merck Focuses on Data-Driven Platform Strategy
Merck & Co., one of the world’s largest healthcare companies, has seen its data explode since it first implemented SAP Business Warehouse (SAP BW) on a third-party database that started to struggle as Merck’s massive data volumes hit the 15TB mark. To enable deep analytics insights and real-time access to all its growing data, Merck…
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PeroxyChem Starts a Cloud Reaction
When PeroxyChem was divested from its parent company, it had only one year before it had to get off its parent company’s IT systems and stand up its own. This meant the opportunity to create a systems landscape poised for growth – if the newly divested business could meet all the challenges of building an…
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Indivior Becomes Independent
Indivior PLC, a specialty pharmaceutical company that manufactures products for the treatment of opioid dependence, is dedicated to helping patients transform their lives. Recently, the organization had to transform itself when it demerged with its parent company. Separated from the IT services of its parent, Indivior had to set up an entirely new IT platform.…
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How Tate & Lyle “Makes Food Extraordinary” with Improved Finance Functions
Tate & Lyle, a global provider of specialty food ingredients and solutions, relied heavily on manual, spreadsheet-based processes to manage its account reconciliations. With locations in the Americas, Europe, the Middle East, and Africa, regional reconciliations were an unwieldy exercise that often tied up the finance team in administrative tasks like hunting down missing signatures…
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MIT Builds a Foundation for the Future
Massachusetts Institute of Technology (MIT), a pioneer in education and technology, is no stranger to the SAP world. Having been an SAP customer since 1996, MIT observed the increasingly prominent trend of on-premise systems moving to the cloud to reduce datacenter footprints and free up resources for more value-added development. Coupled with the need for…
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