The CIO’s Transformation Report Card 2023

SAPinsider Benchmark Research Report

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Key Takeaways

⇨ Over 50% of tech leaders are prioritizing two transformation initiatives: business process automation, standardization, or redesign, and transitioning to SAP S/4HANA.

⇨ This year, 47% reported using SAP for core ERP, new cloud solutions and innovation, 11 points higher than last year.

⇨ Nearly 50% of respondents cited the business need for greater flexibility and innovation as the top driver of transformation, 17 points higher than last year.

In this report:

OVER 50% of tech leaders are prioritizing two transformation initiatives: business process automation, standardization, or redesign, and transitioning to SAP S/4HANA. This is according to SAPinsider’s CIO 2023 Transformation Report Card and represents a considerable growth compared to last year, with 17 and 22 percentage point increases.

SAPinsider surveyed and interviewed 156 members of its member community between June and September 2023 to gather leadership and strategy insights from IT leaders involved in SAP transformation initiatives on the progress and performance of their 2023 transformation initiatives. The survey findings revealed that most companies have focused their SAP S/4HANA transformation efforts on processes such as accounts payable/receivable, material planning, quality control, data management, customer experience, order management, labor management, security/risk management, and warehouse management.

The results were compared with the previous year’s research on the same agenda. Respondents were asked to rate the progress or outcomes of their transformation projects on a scale of 1-10 (1 signifying not meeting expectations, and 10 representing exceeding expectations). The rating this year stood at 6.91, a slight dip from the previous year’s 7.14.

Download the benchmark report to read the full data analysis and receive recommendations for your own transformation journeys.

  • Explore the factors that are driving transformation at SAP organizations.
  • Learn about the experiences of fellow CIOs and IT leaders in prioritizing transformation initiatives
  • Understand the role SAP is playing in establishing and executing on the innovation agenda
  • See how organizations are measuring the impact and overall success of transformation programs

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