Live from SAPinsider Las Vegas 2025: An Interview with SAP’s Jan Gilg
Key Takeaways
⇨ SAP is transitioning to an outcome-focused approach, emphasizing integrated experiences across its cloud offerings, enabling real-time insights and automation through technologies like agentic AI and the Joule digital assistant.
⇨ The importance of clean core principles, open collaboration, and structured data is highlighted as essential for AI-driven transformation and addressing customer complexities with integration and implementation.
⇨ Customers are encouraged to move to cloud ERP solutions now with a clear strategy, standardization, and close partnerships with SAP to drive effective business outcomes, as the cloud provides significant advantages in innovation and operational efficiency.
In this special episode of the SAPinsider Las Vegas 2025 podcast, Wellesley CEO Jamie Bedard speaks with Jan Gilg, SAP’s newly appointed Chief Revenue Officer for the Americas and Head of Global SAP Business Suite, about SAP’s evolving product strategy and the customer journey to cloud ERP. Drawing from his background in leading SAP’s cloud ERP development, Gilg discusses how SAP is shifting from a product-centric to an outcome-focused approach, where the value lies in seamless, integrated experiences across solutions like S/4HANA, Business Technology Platform (BTP), Business Data Cloud (BDC), and agentic AI. He highlights SAP’s progress in connecting cloud services semantically to enable real-time insights and automation, including with innovations like the Joule digital assistant and orchestrator. Gilg also shares candid reflections on customer challenges with complexity, integration, and implementation, emphasizing the importance of clean core principles, open collaboration, and structured data as the foundation for AI-driven transformation. His key message to customers: the time to move to the cloud is now—starting with a clear strategy, embracing standardization, and partnering closely with SAP to drive real business outcomes.
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