Utilities
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Utilities describes a market sector that encompasses organizations that provide products and services in the areas of fundamental amenities like electricity, natural gas, water, and sewage. Due to the nature of services provided, this is a very large sector and organizations in this sector usually have complex business operations. These organizations generally constitute a major part of the economy of any country. Utility companies in U.S. had a market capitalization of approximately $1.5 trillion in March 2021.
Technology in the Utility Industry
Utilities describes a market sector that encompasses organizations that provide products and services in the areas of fundamental amenities like electricity, natural gas, water, and sewage. Due to the nature of services provided, this is a very large sector and organizations in this sector usually have complex business operations. These organizations generally constitute a major part of the economy of any country. Utility companies in U.S. had a market capitalization of approximately $1.5 trillion in March 2021.
Technology in the Utility Industry
Like every other industry, technology is playing a key role in utility industry as well. Due to the nature of the services provided, there is an imperative to provide reliable, safe, and affordable services. The utility industry has long leveraged technology to meet these goals. New and emerging technologies are paving way to help build utility companies build new capabilities in areas like business continuity, operations, distribution, and infrastructure management. While utility companies have already invested in technology and innovation, new technologies like AI and IoT create opportunities to discover more.
Key Considerations for SAPinsiders
SAP and partner technologies are helping utility companies in the following areas:
Business operations systems: With productions like SAP S/4HANA, utilities companies get the ability to run their end-to-end business, and key operations like metering, billing, and customer engagement. Capabilities like SAP Fiori helps generate insights into aspects billing and helps provide opportunities to streamline these processes. There are customized, utility industry specific processes in various modules, like interaction center for the role of a customer service agent.
Intelligent Enterprise: Advances in technology allow utility organizations to evolve into digital energy networks that can allow them to develop new business models and processes, assimilate the prosumer and transform the way these companies work in a competitive and collaborative business environment in this industry today. Specific technologies that help enable this are technology platforms like SAP Business Technology Platform (BTP), Artificial Intelligence (AI), cloud, process automation & intelligence, Internet of Things (IoT), and enterprise analytics.
Solutions? Applications? [RH1]
16 results
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Redwood Software’s RunMyJobs Joins SAP’s Industry Cloud for Utilities
Reading time: 4 mins
The utility industry continues to modernize, and with that evolution comes the challenge of processing an ever-increasing amount of data. The efficient management of cash is a particularly important task, yet achieving global visibility of it remains elusive for most utility companies. According to the SAPinsider Cash Management and Visibility report, few companies succeed in…
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IBM and KPMG Alliance: Strengthening Business Transformations in the Energy and Utilities Sector
Reading time: 2 mins
Two of the largest organizations in the SAP ecosystem, IBM and KPMG recently unveiled a new and deeper alliance aimed to help energy and utility companies maximize the value of their SAP systems. Between IBM’s decades of solutions experience and the technical knowledge that KPMG has in business transformation, companies can expect significant value from…
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Webinar CIO Australia: Overcoming barriers to application modernisation with SAP
Overcome application modernization barriers with CIO Australia’s on-demand webinar featuring DXC Technology. Learn from experts and real-world case studies!
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- SAP S/4HANA
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Maximizing our SAP Investment – A Customer-Focused Approach to Developing an SAP Roadmap
Hydro Tasmania recognized the need to shift their focus from technology-driven processes to customer-centric value in managing their SAP ecosystem. Through extensive collaboration and workshops involving over 40 employees across the organization, they developed a 3-5 year rolling roadmap. This roadmap prioritized aligning SAP maintenance, planning activities, and initiatives with SAP's roadmap, visualizing the delivery…
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Achieving Digital Transformation and Intuitive UX at Hydro Tasmania
Hydro Tasmania wanted to reap the benefits of converting from SAP ECC to SAP S/4HANA. The organisation set out to simplify and systemise existing processes, improve the user experience for staff, and introduce more contemporary technology to continue building future capability and lay the foundation for a broader innovation program. This session will share insights…
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Uncovering the Hidden Gems – Functionality in EAM, You don’t Know You Have from EAM 2022
SAP is continually improving their content. One of the SAP programs where improvements are identified is from the SAP Customer Influence/connect program. The thing is, does the average user know what this program has delivered? Probably not. In this presentation we will look at some of new Business Functionality delivered by this program throughout the…
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What’s So Cool About Fiori?
Fiori may very well make you Fiori-ous until you learn how to use it. It doesn’t have all the same functionality as GUI but it doesn’t need to. What is lacks in some areas, it more than makes up for in others. This presentation will explore the functionality of Fiori vs GUI including tips and tricks…
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Why The Future of the Energy Industry Relies on Digitalisation
Reading time: 1 min
Energy sectors face unprecedented transformation, necessitating digitalisation for resilience and competitiveness. Providers must prioritize customer-centric strategies, data security, and service efficiency. Consultation with experienced financial advisors can help create implementation roadmaps rooted in organization strategy. Digitalisation benefits include adaptability, automation, system integration, and informed decision-making.
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Florida Power & Light switches on Rev-Trac
Reading time: 1 mins
Florida Power & Light (FPL), one of the largest electric utilities in the United States, faced challenges with its increasingly complex SAP landscape. The volume of SAP change increased rapidly, and problems such as overtakes, overwrites, and collisions of changes generated outside of production threatened stability. FPL realized that its existing change control tools were…
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Hawaiian Electric powers up SAP change management with Rev-Trac
Reading time: 1 mins
Hawaiian Electric needed a more efficient and cost-effective way to manage SAP changes across its multiple landscapes. To address this challenge, they implemented Rev-Trac, an automated SAP change management platform, which reduced manual effort and simplified the delivery of SAP applications and enhancements. The automation technology also enabled the company to address risky overtake and…
Featured Insiders
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Shashidhar Garimella
SAP America Inc
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Alison Jordan
Head of Workplace Technology – Information Technology, CitiPower, Powercor & United Energy
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Martin Stenzig
CTO, Rizing
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