How have we helped a leading refractories company in automating the Authorization Review Process

⇨ ToggleNow and the refractory manufacturer collaborated to automate user access reviews, transitioning from manual processes to efficient automation.

⇨ The implementation of the User Authorization Review (UAR) solution - Review Now by ToggleNow reduced manual efforts and enhanced security through automated notifications and comprehensive user authorization assessments.

⇨ Streamlined user access management processes achieved through the UAR solution saved time, reduced manual work, and improved security, highlighting the benefits of automation in organizational workflows.

ToggleNow, collaborating with a prominent Indian refractory manufacturer, tackled the challenge of manual user access review processes head-on by implementing the User Authorization Review (UAR) solution – Review Now. This illuminating case study highlights the transformative journey from traditional, labor-intensive methods to streamlined automation.

Current Approach

At the core of the client’s predicament was the initiation and effective execution of the User Access Review process. Throughout each phase of this endeavor, there existed a heavy reliance on manual efforts, involving activities such as data extraction, consolidation, follow-up email communications, meticulous record-keeping of the approval process, and manual adjustments to user authorizations. Additionally, auditors bore the cumbersome responsibility of manually examining change logs to oversee active users and monitor Tcodes and role usage information.

Automating this process

ToggleNow spearheaded the execution of the User Authorization Review (UAR) solution – Review Now. Initially, we laid the groundwork by establishing clear user-to-manager mappings. Subsequently, we meticulously synchronized data from various SAP systems across the landscape, ensuring a comprehensive assessment. Once these foundational steps were completed, we initiated the pivotal review process. Within this process, notifications were automatically generated and dispatched to Managers/Reviewers, prompting them to thoroughly examine the requests assigned to them within the UAR solution. They diligently assessed the user authorizations present in the system.

Streamlined, Secure, Effortless

The implementation of the UAR solution marked a significant milestone in streamlining the client’s user access management processes, making them more efficient and secure. It is evident that the automation of user access, active user tracking, Tcode, and role usage has had a palpable impact on the organization. This impact is manifested in tangible benefits such as time savings and reduced manual workload, contributing not only to enhanced security but also to overall operational efficiency and agility. The successful implementation of Review Now underscores the power of innovation in addressing complex organizational challenges and driving digital transformation.