Meet the Experts
The use of AI in the enterprise has increased rapidly over the past two years. While there was significant AI adoption prior to the release of generative AI, particularly with iterative AI and machine learning, the recent acceleration has drastically altered the way organizations think about doing business. However, even with this rapid acceleration, AI adoption within the SAP ecosystem remains relatively early. Even with SAP’s recent announcements around the SAP Business AI Platform and SAP Autonomous Suite, only a small proportion of SAP customers are using AI in SAP use cases in multiple departments or in enterprise-wide processes.
However, despite relatively low adoption in SAP use cases, there are scenarios in which AI is already delivering value. This includes scenarios such as workflow automation and task routing, conversational interfaces and chatbots, and decision support for recommendations for business users. Despite these possibilities, organizations are concerned about ensuring effective governance of AI, particularly when it comes to operational ERP data. This is reflected in a concern about accuracy and reliability of AI outputs in critical processes, potential data leakage through AI services, and data privacy and regulatory compliance.
Beyond the need for any AI use case to deliver value is that of an effective execution layer for AI. This ensures that any AI-based applications are well governed, deployed business applications. Many organizations are looking at low-code/no-code platforms to make this governance possible and allow organizations that are more cautious about AI to move safely from pilots to production scenarios.
Download the spotlight report to read a deeper analysis and receive insight on your own plans.
– Understand where AI use-cases are delivering value today.
– Explore the the concerns around governance, risk, and compliance when it comes to using AI with operational ERP data.
– Learn about the primary security and data protection controls for AI using SAP.
– See what SAPinsiders are doing to implement an effective governance and execution layer.
